United StatesIf you want to use the app without a Monument device, you'll need to buy a subscription. Monument automatically stores and organizes all of your photos and videos by time, location, faces, and what's in them - making it easy for you to browse your memories. It also eliminates duplicates so you don't have to worry about that. The Monument app on iOS automatically transfers photos from your phone to Monument. Monument was built with your privacy in mind. Your content is always stored privately and under your control. We never analyze, profile, store, or access your contents or personal information by any means. When you connect to your home Wi-Fi network, syncing will start automatically. This way, your transfer will be faster and your smartphone battery won't be drained as much. Our terms of use can be found at https://www.getmonument.com/terms and our privacy policy can be found at https://www.getmonument.com/privacy
For now,
Since I'm not able to set up after following direction and waiting on a ticket to trouble shoot I'm giving 2 stars. I'm sure this will change once I get the app and device working with no glitches or app lagging.
United Statesmissing backups, need to reinstall app
some photos will not be synced, need to reinstall the app multiple times to get all the photos synced! please fix!
United StatesA mess! Not working
A mess! Slow and finally failing all time. Can’t use it at all as it always shuts down during the album synchronizing process
United StatesOne of the best services out there and GREAT Customer Support
I have been a long-time user of the Monument Hub (the first one) and have faithfully carried round my hub and to small HDs with backup and backup copies on them. It was with delight that I discovered the Monument Cloud service, allowing me to backup my photos and videos without having to carry round the hardware! The service quickly uploaded all my photos and videos, except 1% remaining of them. However, the attentive staff promptly worked with me and helped me overcome the issue and now the service rapidly uploads all new photos and videos to the service. I cannot recommend this service and their staff enough! A+++
United StatesVery pleased so far!
After more than a year of watching and waiting I finally ordered a monument 2 and received it yesterday. So far the app and device have performed very well and I’m really pleased! I did run into one issue with several files failing to upload and the app retrying endlessly. I fixed the problem by connecting my phone to the computer and discovered the problematic files were corrupted. Deleting them manually seems to have fixed the issues.
United StatesUnsupported
The company does not give support to users. I upgraded to Monument 2 , and when it failed they stopped responding to my emails. The unit should be replaced, but they fail to discuss their own guarantee.
United StatesJust doesn’t work…
Tried to configure several times, opened tickets… worthless… It says It cannot connect because my router is blocking it… Even if I put on a hub almost point-to-point it doesn’t recognize it. Worthless
United States
- Fix Chromecast support - Fix diagnostics not working
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