United StatesWith at bus you can plan your trip, save places, stops and lines, check the status of services and buy all our tickets and passes. SEARCH Search for lines, bus stops and schedules wherever you are. - Find the times of buses at your favourite stops and live departure times, where this service is available - Check the status of services that you use regularly - See nearby bus stops and sales points directly on the map BUY at bus is your online ticket office, open 24 hours a day, 7 days a week. You can purchase all types of tickets and passes. How? With my at! - For tickets and carnets all you need is a my at account. If you have not already created one on our website, you can sign up directly in the app - For passes, you can import a profile registered on our webshop shop.at-bus.it, by inserting your date of birth and tax code TRAVEL Once you have purchased the right ticket for your trip, all you have to do is get on board. - Search where you need to get to and select the best solution for you; the app will notify you when it’s time to depart - Follow the directions to get to the right stop by foot, monitor live departure times and track the number of stops on the map until you reach your destination - Save your favorite places so you always have them at your fingertips for next time
worst app I've ever used
I bought two tickets on this App, it occurred error and cannot show QRcode, my friend and myself use credit card instead, when I reopen the app one of the ticket has shown in use though I never used it. Argued with customer service, cannot refund the error ticket, also the unused ticket cannot be refunded! Small amount of money but worst experience of using the app! So pathetic that transportation system use this kind of application.
United StatesDont use public transportation it is a scam tourist trap
The worst public transportation in florence. It is a scam do not use. We paid for our tickets and this ticket inspector tried to scam us saying we validated our tickets when they got on. But they got on 9:25ish and we got on 9:11 we had physical proof we validated them as we got on the bus. The girl was extremely rude and disrespectful!!! We were almost scammed 40 euros per person! A girl at the bus stop when the inspector forced us off felt sorry because she knew we were getting scammed.
United StatesGet ready to get looted
Hi, This app worked fine for a couple of times. Then it started looting. I bought 8 tickets (€3.40x2), but those tickets didnot show up in the app. I got looted easily by the app. Worst app ever.
United StatesDo not use if a foreigner
I’m visiting from another country. Downloaded the app. Created an account and bought a ticket! Easy! However the ticket never showed up. I can’t access it. I see the charge on my credit card, but still no ticket. After logging out and back in, I see that it needs more account info from me. Including a tax code which I do not have as I am a foreigner. Maybe this is why my ticket is not showing up. Why would it let me buy a ticket if they need this info? What a waste of my time, money, and sanity.
United StatesNeed more info!
It’s a good app but please, please, please allow us to look up individual routes to see where they go, including a map. At the moment, I can only see when different routes arrive at my stop and where they end but not where they go in between. This seems like obvious information to have on a bus app, so please provide it!
United StatesAmerican Tourist Experience
Downloaded and used the app to find bus routes and buy buss passes while traveling through Italy, more specifically Florence/Tuscany and happy a good experience. Downloading and creating an account was easy (you will need text messaging/SMS to verify when create an account). I purchased my bus passes through the app and and had some difficulty identifying the appropriate pass to buy, mostly due to being unfamiliar with the area, but that was resolved quickly with some research on Google. Used Apple Pay (connected to a Visa) to pay for the pass with no issue. A feature that would be great would be the ability to search up your desired bus route and once found, buy the ticket(s) directly from the search. Would also like to see better instructions on what to do with the buss pass QR Code after activating the pass in the App . Overall, the App worked as intended and got my group buss passes without having to buy a physical ticket from the store. Saved me when I had to take a late night buss out of the Florence city center into a surrounding town where I was staying. User Experience with the App could be better.
United StatesUnreliable convoluted mess
Paper tickets are best. The app worked fine for 9 of my 10 passes but on the last one the app refused to load for a solid 2 mins right up to the point the bus showed up, risking me a 250eur fine, luckily I was able to close and reopen the app 4 times to get it to work and load my ticket, then I was able to activate my ticket. PLEASE ADD CREDIT CARD TAP TO PAY ON BUSES AND TRAMS
United States
Fixed profile icon in app menu
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