The HK Alexa Setup app works with Harman Kardon Allure, Harman Kardon Allure Portable, Harman Kardon Astra. Use the HK Alexa Setup app to set up the speaker and configuration.
Love the app
Yes
No settings?..
Tried changing my name.. can’t find the settings 😑.. Alexa is no help on that.
App is Fine , Need Factory Reset
This app does the job fine. If you’re HBO g problems connecting the speaker to WiFi to the speaker using the App, you’ll simply need to reset by using a small pin to press the button next to where the power plug is inserted into the device. I learned this from Mario at Hk support who was an absolute stud trouble shooter!
App needs work
I recently upgraded my routers. I have HK Alure portables that have worked fine for years. But after my new network was in place one would not connect. After a lot of troubleshooting I reset it to factory. Only to discover that the app had not been updated for two years and would freeze during Wi-Fi setup. I bought a HomePod Mini. Then I see that the app was updated just days ago. So I try again. You get to the step where it says connecting to Wi-Fi and checking for update and it fails. But it didn’t fail. Whose stupid idea was it to make that a single step! What failed was likely the connection to check for updates as the Alure portable has been discontinued. My firewall shows both Alure devices on wi-if. And The app shows both devices and I was able to re-register with Alexa. Unless you are totally discontinuing support for the Alure portable then that step needs to be split. Otherwise remove the Alure portable from the app. I give this 2 stars because my skills got this to work despite poor app design.
Worst setup, impossible to use
Have been trying to connect this allure for three hours!!! This company is ripe for a class action lawsuit, how can you sell a product that does NOT WORK!!! Going to return it, and buy something like a JBL that has what’s called a SEAMLESS user interface, BEWARE, if you buy the allure, you will never hear a note of music playing from it because the app will not connect to ANY network.
Smh
Worst speaker ever!! Always have a hard time connecting. I have to redownload the app every single time. After having it over 2 yrs now it won’t connect at all.
Frustrating
What a shame. It could be great but it is horrible. The most frustrating apps I have to deal with. It simply does not work 99% of the time. I should have read the reviews here before buying an Harmon Kardon Alexa speaker now I’m screwed.
Bug fixing and performance improvement
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