Virtual Waiting Room

MYSPHERA Virtual Waiting Room is an application designed to modernize and optimize the hospital waiting experience. It aims to effectively connect patients, their families, and medical professionals, creating a more informed and comforting environment for all.

With Virtual Waiting Room it is possible to follow the patient's status live through the surgical process or in the ED. Through status change notifications and messages from the medical staff, it is possible to know the different phases a patient is going through in the surgical block or the different tests and areas they are in during their stay in the ER.

In addition to knowing the flow of the patient's status, through an automatic capture of the movement by means of the electronic device (identification bracelet) assigned to the patient, the healthcare staff can communicate with relatives by sending personalized messages such as delays in the entrance to surgery and urgent tests or requesting the presence of relatives at the information point to talk to them in person.

Benefits of the MYSPHERA Virtual Waiting Room:

Real-time information: One of the most stressful aspects of waiting in a hospital is the lack of information. The Virtual Waiting Room provides real-time updates on the status of patients and the progress of their care, giving family members peace of mind and a greater understanding of what is happening.

Personalised communication and notifications: Patients and their loved ones can receive notifications on their mobile devices about changes in surgery schedules, delays, delays in emergency tests, patients under observation,...

Stress reduction: By keeping patients and their families informed and connected, the MYSPHERA Virtual Waiting Room reduces the stress and anxiety associated with waiting in medical environments.

Operational efficiency: Medical professionals can better manage communication with patients and their families, which in turn contributes to more efficient and patient-centered care.

In short, Virtual Waiting Room is an application that not only reduces stress, but also improves communication between patients, their loved ones, and medical professionals.

Important notes on the use of the APP:

 Use of the app requires an access code that you will be given at the hospital. Make sure that your hospital offers the service.

 The information and notifications received depend on the use and settings of the MYSPHERA location system defined by each hospital. 

 If you do not receive updates on your patient's status, check with your hospital, or check with the MYSPHERA support center ([email protected]) indicating the hospital from which you have been given the code.

 The application does not provide any clinical information about the patient.

 The application in no case replaces the doctor-patient relationship.

 The version control of the application is available in its corresponding shop.

 The update mechanism of the application uses the application update mechanisms of your device. 

Version History
1.0.2 - Initial version
2.3.0 - Interface improvements

The application belongs to the company MYSPHERA, and is a module of the MYSPHERA platform, if you are interested in more information about the platform you can access: www.mysphera.com