The RemoteLink app enables you to control your hearing aids, choose what you want to hear, and adjust the sound. RemoteLink is compatible with all wireless hearing aids. Depending on the hearing aids and the mobile device you are using, you may or may not have access to all features the app offers. The app offers a “Find my hearing aid” search feature, links to user instructions, and low battery notification. Other features: - Select from which of your TV-Adapters you want to stream the signal to your hearing aids - Streaming of the microphone signal of the phone to the hearing aids. - Support for remote/partner microphone via SoundClip-A - Advice on coping with hearing loss - Connect your hearing aids to other devices and web services via IFTTT service. - Individual volume Left & Right - Control of tinnitus relief sounds (if supported by hearing aid) - Fine-tune the sound when watching a movie or streaming audio using the streaming equalizer, for a personalized listening experience. The streaming equalizer may not be available for certain older Bluetooth hearing aids. For more information, you can access instructions on how to use this app in the application settings. We recommend using the latest version of iOS.
No longer connecting!
My hearing aid no longer works with this app. I’m signed in. The app identifies the location of my hearing aid, but the app no longer pairs to my iPhone (yes, I’m using the latest IOS update). I saw a message last week about a new app or version, but I haven’t received any additional information and now I can’t control my hearing aid. Very disappointed and extremely frustrated.
United StatesOverall, a good application
The hearing aids were constantly shutting down where battery keeps having the indication they are dying. Batteries can have tendency to keep dying every other day! When not connected to application and tv streamer the aids will fully work.
United StatesConnection keeps dropping
I have been using this APP for several years and with IOS 13 and the latest update, 13.1.3, the Bluetooth connection still keeps dropping. I don’t know if it is a problem with the APP and/or IOS 13. I have applied the latest IOS updates that have contained Bluetooth fixes, but the connection problem still has not been fixed, so it may be a problem with the APP with IOS 13. I like the APP when it is working. Update: The new update is bad and keeps dropping connection to ConnectLink TV making it useless. Before it was bad now it is not useable. Update, with IOS 14, it does not work. Totally useless. You have to re-pair the hearing aid every time you want to use this app. Every time the developers make changes, the app get worse. Do you test your updates? This is the only way to connect with you TV, mic adapters and it does not WORK. People spend good money on your hearing aids and adapters sandcastle the app is useless. At this time I would not recommend that anyone purchase Oticon hearing aids because the support is not there.
United StatesDropped connections
I love the sound and clarity when I’m watching TV. I don’t feel the reduction of crowd noise is very effective. I was in a store and speaking to a clerk, but others in the area interfered with my ability to hear him. The frequent loss of connection of one aid is a problem, for no apparent reason.
United StatesI just updated and now I can’t open the app!!!!!
Saw there was an update and now the app doesn’t open. What do I do now??? Nice update - it just obliterated it and now I am with without this app I’ve come to rely on.
United StatesConnection keeps dropping
I have been using this APP for several years and with IOS 13 and the latest update, 13.1.3, the Bluetooth connection still keeps dropping. I don’t know if it is a problem with the APP and/or IOS 13. I have applied the latest IOS updates that have contained Bluetooth fixes, but the connection problem still has not been fixed, so it may be a problem with the APP with IOS 13. I like the APP when it is working. Update: The new update is bad and keeps dropping connection to ConnectLink TV making it useless. Before it was bad now it is not useable.
United StatesAccuQuest Hearing AIDS
As the previous reviewer wrote I had a similar experience with only one of my hearing aids working. Initially both of them worked. Then after a while only one worked and that is still the case to date. I love the features to be able to switch from the different settings as it makes my hearing experience much greater and easier to hear in various environments & locations. Two recommendations to make this a 5 star app. 1. Get both hearing aids to continuously work. 2. Have a volume control because when driving the road noise makes it difficult to hear when using my iPhone on a call. This is a very convenient feature to hear my calls thru my hearing aids but it would be so much nicer if I could turn the volume up in situations with noise around me. Thank you
United States
• Compatibility with new hearing aids • Minor performance improvements • Bug fixes for connectivity issues
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