United StatesPatientConnect Mobile helps patients on the Health Recovery Solutions platform to manage their conditions through the use of customized care plans, medication reminders, and communication with clinicians.
Software issues
Easy to use app but keeps telling me multiple times a day I have a survey to fill out and there is none there. Please fix this issue!
United StatesSurvey? What survey?
Tells me nearly everyday that there is a survey yet there is rarely a survey.
United StatesLatest upgrade did not include the iPad
I haven’t been able to use this app on. Y iPad since the latest upgrade. I reported it several times and nothing. Also this app constantly crashes and you have to input the info several times.
United StatesEasy to use, very user friendly
Great app, simple and intuitive and allows me to efficiently connect with my providers.
United StatesWorks great
Easy to use and record my metrics
United StatesKeeps crashing
This app barely works. After using it a couple of days it decided to log me out. Having to wait for a human to call me to give me a one time code to re-login was annoying. Then it is so buggy it crashes as soon as I try to do anything in it. I think I’ve managed to enter my stats one a couple of times without something going wrong. Plus I don’t really trust anything that doesn’t allow you to reach out to a person or check that it really is your account. It’s like sending my data into a void. Additionally, the video chat doesn’t register as an active program running so when I’m trying to demonstrate to my PT what I’m doing, my phone falls asleep. That’s pretty annoying! It’s already hard to do PT from a distance! I’m sure there are other things wrong with this. It’s a terrible app.
United States
•Take advantage of our new home screen layout. •See your most recent readings right on the home screen. •Quickly send app data to our support teams. •Receive updates to your care plan even faster. •Have access to the latest support for in-app video calling.
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