United StatesWelcome to the NALCHBP Telehealth Urgent Care. This app allows you to have a face-to- face visit with a qualified medical professional 24/7 on your mobile device with no appointment or referral needed. All providers are licensed and board-certified doctors, including pediatricians, who can diagnose, recommend treatment, prescribe medically necessary medications and provide a sick slip for school or work. Some of the conditions treated include: • Allergies • Cold and flu symptoms • Sinus congestion • Fever • Headaches • Pinkeye • Insect Bites • Earaches • Rashes • Cuts and scrapes • And much more! HOW IT WORKS Request a visit - Open the NALCHBP Telehealth app and create an account. Log in and choose an available doctor by reviewing their provider profile. This details their spoken languages, state licensure, board certifications, professional affiliations, clinical interests and education. You will be asked to provide medical history for the patient, indicate what pharmacy you use and pay your $10 copayment for the visit. Talk to a doctor – Within minutes, the doctor you have chosen reviews your medical history and your virtual visit begins. The doctor will discuss the issue with you, answer your questions and recommend next steps. If a prescription is medically necessary, it will be submitted to a local pharmacy of your choice. The average visit length is 10 minutes. After the visit – Clinical notes about the visit will be available on your account for sharing with your primary care provider or for your records. Any prescription or sick slip written may also be found there. Your NALCHBP Telehealth account is also available online at www.nalchbptelehealth.org or by calling 888-541-7706. Get the urgent care services your family needs, wherever you are, with the NALCHBP Telehealth app. Your privacy is taken very seriously. An NALCHBP Telehealth visit is secure and HIPAA compliant. This site is intended for NALC Health Benefit Plan High Option members only. Services are separate from your PPO provider network. If you are not an NALCHBP member, you will be responsible for the full cost of any services you receive from our urgent care practice. Please note that telehealth is not for emergencies. If you’re having a medical emergency, call 911. If you are an Apple Health user you will have the option to share important health information with your provider during your video visit. Sharing Apple Health data is optional but allows the provider to see heart rate, weight, and other health information to help them make a more accurate diagnosis.
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I was very disappointed with the network today. I waited 30 minutes and was switched to 3 doctors to end up not seeing any of them. Ended up canceling and going back on to see another doctor which finally helped me out.
United StatesDr Khan
Dr Khan has a great bedside manner and provides great advice. Will always request him when he is on duty.
United StatesExcellent visit and doctor!
Excellent visit and doctor!
United StatesRude Dr
Don’t use this app. The first two doctors I tried to have a visit with hung up on me and the third felt like it was an interrogation when I just need something for my cough and a note for work.
United StatesTelehealth
The video visits are great. Usually when you feel under the weather. No matter what the symptoms. No one wants to wait in an office. They visits in the comfort of your on home are great. Thank you for Telehealth
United StatesAwesome Doctor
Dr.Nakia is so professional and polite. She listen to me and gave me great feed back. If I could I see her every time , I use this app.
United StatesForced to telehealth
I am a type 1 diabetic who takes insulin everyday I forgot my medicine at home, and while I am elsewhere for 2 days, I wanted to pickup a small script refill to last me until I get home. I was forced to see a new doctor and pay $68 (my union insurance didn’t come up as “accepted”) for them to write me the same script I already have. I’ve taken insulin for a decade, this is all the same information, but they forced me to get a new script and visit a new telehealth doctor at 9am to ask for a new temporary refill/small script. Very frustrating, as I have to pay this fee for doctor and now also pay my copay at the pharmacy
United States
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