nAble Health Patient Portal facilitates communication between patients and their doctors. Patients can use this App to Schedule Appointments, View Lab Results, Send and Receive Secure Messages, View and Sign Consent Forms, View Education Materials, View Vitals Records, Pay Online*, and Update Insurance and Demographic information including photos of their insurance cards and themselves. Patient can also use this app to do Telemedicine Video Call* with their provider. HOW TO USE: After downloading the App, use the Doctor search to locate your provider by Clinic name or Doctor name, then enter your nAble Patient Portal User Name and Password to sign in. New Users: Patients who would like to make an appointment with an nAble clinic may do so by sending a request for an appointment by either searching the physician by name or by clinic. KEY FEATURES: • Make appointments in real time • Review lab results, vitals, and medications • View encounter summaries • Request prescription refills • Send and receive secure messages between patient and clinic staff • Upload patient photo for the clinic's record • Update insurance information, including photos of the insurance card • Update contact information • View outstanding balances and Pay Online* • Patient Education & Instructions • View and Sign patient Consent Forms • Telemedicine Video Call* • Faster Login using Touch ID or Face ID * Please contact clinic if this feature is available
Very bad experience!!!!!
Very poor user experience! Cannot imagine this company has been in this field for 20 years. All the IOS team should be fired. You provide the ability to upload attachment images, however, user has to adjust image size to fit the requirements by the app using PC. And the web version doesn’t have attachment upload option.
Makes communication frustrating
Very irritating that you can’t see an ongoing message thread when trying to respond to a message. Hope this is updated at some point. Or at least be able to save draft messages if you have to go out and refer to a message you are responding to. App also freezes and kicks me off all the time. Would truly rather forego my HIPAA rights and communicate via email, but alas that is not an option 🙄
Pointless
Can’t request an appointment, it’s like they don’t use this app, so if the clinic isn’t gonna utilize it, why have it
Freeze
App freezes. When you exit app, the face recognition comes up and freezes the phone. Also, when deleting messages the incorrect message was the one removed. Terrible app.
Won’t let me submit
App won’t let me submit important time sensitive consent forms. It works fine a few weeks ago but now I can’t submit everything.
Keeps showing new message!!
My app keeps saying I have new messages and every time I turn it on, it’s ones I’ve already accepted/read!
App keeps crashing
Every time I try to view my lab results.
- Fixed an issue related to app's icon badges.
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