United StatesKidCare Anywhere offers you access to a Children’s Mercy pediatric provider in minutes via smartphone, tablet or computer to help treat your child’s non-emergency conditions. Providers can discuss, provide guidance, and often treat your child’s minor ailments and illnesses from the comfort of your own home – or anywhere – offering you a convenient solution from experts who specialize in treating children. In fact, Children’s Mercy has been repeatedly recognized by U.S. News & World Report as one of “America’s Best Children’s Hospitals.” KidCare Anywhere offers the following important features for families: • Available 4 p.m. to 10 p.m., 7 days a week • Be seen by a Children’s Mercy pediatric provider • Available via smartphone, tablet or computer for video appointments • Little to no waiting, often seeing a provider in minutes • Private and secure When to use KidCare Anywhere: We can provide guidance and treatment for common conditions, such as fever, cough, congestion, runny nose, allergies, pink eye, sore throat, minor rash, minor strains, upset stomach or other minor symptoms. Children with serious or life-threatening injuries or illnesses should go directly to the emergency room. Following the appointment, your provider may order a prescription when appropriate, sent to your preferred pharmacy.
Useless for separated parents
This application does not seem to support multiple party conferencing which makes it essentially useless for separated or divorced parents of children, where both parents still want to be actively involved in their children’s healthcare. When a telehealth appointment is scheduled only one person can receive a link to the meeting and if anyone else attempts to join using that link, it kicks the first person out of the meeting, and vice versa.
United StatesDoesn't work at all
We have a great WiFi connection but every time we try to use this on any device, we see the logo screen and that's it. We would love to get some advice about our kid, but so far this app has been a barrier. Please let us know when a new version hits the app store.
United StatesGreat help
When I have actually been able to connect with a provider on the site they have been a great help answered all my questions and didn’t have to waste a trip to the hospital. They were able to call in meds to. No some times we could not connect it kept dropping but the provider would actually call me on the phone to make sure I got the help I needed.
United StatesGreat service!
Thank you so much Dr. Gerry!
United StatesNot available in Missouri
Why did Children’s Mercy bother creating this app when services aren’t available in Missouri yet their main hospital is located in Missouri? I’m so confused. Downloaded the app and created an account for no reason at all. Ridiculous.
United StatesSo fabulous!
We had a very short wait and super wonderful visit with a provider tonight and avoided waiting 2 hours at an urgent care. Wahooooo!!!
United StatesA huge help!!
We love Children's Mercy and this is another reason to love them even more! A quick app to access a Children's Mercy doctor instead of running to an urgent care center or the ER is a life saver!
United States
Practitioners can mute users during a session. When they do, users will see a notification.
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