United StatesGreat news! A new version of GBGO® mygbclaim app is now available from the App Store! GBGO® mygbclaim helps users manage their claims anytime, anywhere from their smartphones. It provides the claim information users need, when they need it. It is easy to use, reliable, and secure. Some of the features/functions available to users are: SMART bar - Access personalized messages, notifications, reminders, FAQs, and more Payments - View benefit payments history, receive instant notifications when payments are issued and enroll in Direct Deposit. Doctor Appointments - Track and manage your doctor appointments and receive friendly reminders on the SMARTbar. Medical Cards - Access digital versions of the Medical Card and the Pharmacy card (Rx Card) with ‘one click’. Claim Contacts - Search for medical providers and pharmacies with interactive driving directions and one click call option Connect with your Resolution Manager – Call, email or attach and send reimbursement requests and doctor notes to your GB Resolution Manager with ‘one click’. Report Released for Return to Work Date and request your Resolution Manager to update your contact information from the app. FAQs - Get answers to frequently asked questions 24x7. Share app feedback - we value your thoughts and suggestions Experience the app in Spanish To contact GB Technical Support, please email [email protected]. GBGO: Taking claims management mobile
You really need to work on this app
The app has worked, but it is only good for checking your pay, and viewing your medical cards, that’s it. It would be great if there was info in the other pages and if the other pages would let you enter your data. Additionally, it showed my adjuster’s name, but she wasn’t my adjuster until I went through like 8 others. Not sure what is going on with their staffing but it does not reflect correctly in the app.
United StatesLack of information
This app would be great if they told you upfront direct deposits take 7 businesses days to set up. I have currently been off work for almost 3 weeks without a dime evening though my checks have been sent they are currently just sitting there when I could have had a check mailed way quicker I do no recommend for anyone that works for a living because as of now my water will be shut off the day before Thanksgiving and we don’t have food.
United Statesworst app ever used
it just does not work, freezes up, cant create appointments, dates are allowed inly 3 days to enter in system
United StatesNot working again
Once again can’t open app. On top of not being paid consistently, on time, the stress of that is not enough apparently!!
United StatesSimple and easy to use
Signing up for direct deposit was simple and I’m able to see when my checks are issued. The other features are pretty straightforward.
United StatesPoor design app
This app is so horrible designed that it’s ridiculous. You’ll think a company like this can make a decent app but no they can’t even do that right. The app always have bugs when trying to register and their customer service response time is a joke. Your honestly better off using their website instead of this.
United StatesCan’t access my account 😡
I’ve not had any problems with this app until now. It just stays on the log in page “retrieving your data”. I have left my iPhone on looking at this page for extended periods of time. Many times. It’s just worthless space on my phone now. Which angers me when my check is late.
United States
Improved provider search feature that will rank results.
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