United StatesDosePharm streamlines many pharmacy procedures with the convenience of your mobile device. This easy to use mobile application connects you to your local military pharmacy staff members who are ready to assist your prescription needs. SAVE TIME, STAY UPDATED! Activate prescriptions for you or your dependents with just the click of a button! Receive instant feedback regarding your activation and status updates from pharmacy staff members. Conveniently add and update your Other Health Insurance. Receive broadcast announcements regarding pharmacy procedures or closures. REQUEST PHARMACY OR TECHNICAL SUPPORT Do you have questions for the pharmacy? Do you need technical support for the app? Send a message to staff members who will review and respond to your needs. For non-urgent questions, this can save you time and avoid those annoying dropped calls. ACCESS THE MHS GENESIS PATIENT PORTAL Need to access the MHS Genesis Patient Portal? This is a great place to review lab results, message your provider, retrieve medical records, etc. Access the MHS Genesis Patient Portal using your DS Logon through the DosePharm mobile application. ACCESS THE TRICARE FORMULARY Unsure if your medication is covered by Tricare? Access the Tricare Formulary Search Tool through the DosePharm app to review coverage information for your medications!
Soft ware problem
Can not open an account…. CC code is not accessible and we are looped back to choosing country code listing repeatedly…. How to register with a PERSON ?
United StatesSpouse usage
I’m trying to enroll as a separate account but it won’t let me. It always comes up as Richard
United StatesCrude
For something the Department of Defense put out and used by all the service’s it’s really crude. It’s also not very stable and goes down a lot.
United StatesSpouse usage
Cannot enroll my spouse. Cannot start a new patient
United StatesJust ok
I find the app to be fairly easy to use, however I wish it would allow more communication between the patient and pharmacy. I almost never receive a reply to messages sent and my messages are deleted. I don’t know if they were never received or if the person receiving them doesn’t know how to respond or just what the problem is. There is no way to call the MacDill Pharmacy and have the opportunity to ask questions. If I write, I don’t receive a reply. I have asked for a phone number to call to allow me to speak to someone but it gets deleted. Too bad. The pharmacy at Madigan at JBLM in Washington state, was so great and responsive. Also, the pharmacy at Maxwell AFB in Alabama was good. At least we could talk to a pharmacist if we didn’t understand something. MacDill pharmacy seems stuck in a “we vs they” system.
United StatesHonestly this is embarrassing...
I entered an old password today and DosePharm sent an automated email. It says...and I quote: "Trying to access DosePharm account. If you are not then change the password " Yes, it is an incomplete sentence. Yes it's missing punctuation. Yes it looks 100% like spam even though it's not. I'm appalled that the government is using this for health care management. When I tried to start a live chat to let someone know, it said "Live Support currently not available. Please send message." So I wrote this all up in a message and when I hit send, the entire app crashed. Someone needs a stern talking to about their poor grammar and punctuation skills and someone else for having the feedback option be both unavailable and then crash.
United StatesAwful!!!
Another painful way for the military to make easy processes lengthy, aggravating and annoying.
United States
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