Use the app to take control of your migraine. As a Cove patient, dive into your treatment plan, message your doctor on the go, and update your migraine tracker if you have a migraine attack. Progress is a process — keep your Cove Care team updated about your migraine treatment journey. With Cove, patients get unlimited online messaging access to licensed doctors, a migraine tracking tool, and educational resources all designed to help them take control of their migraines. Cove’s treatment plans are personalized to meet patients’ specific needs, and they can access care and support anytime.
The doctors are 5 stars, the app is 3 stars
I love the care i have received from the doctors here on cove. They have answered all my questions, provided options that a much more expensive neurologist did not even mention, and being able to message them is so easy and fast and helpful. The app itself has good features, but it crashes whenever I open it and doesn’t register that i am logged in. Its so annoying but the service is so good that I will continue to put up with it. I recommend it, even if you have no insurance, this and pharmacy coupons can get you the migraine care you need.
The service is great, rating is for the app
The app has good features but every single time I open it it gives me the error “there is no user with such credentials. Please check your data”. Not only is this an unclear error message, but despite having some authentication issue it still shows me my personal info, which is troubling to say the least. Instead of fully signing me out it shows this message and prevents me from seeing the doctor’s messages EVERY TIME I use the app. Fix this issue and have better authentication, it’s broken and is ruining user experience!
Cove is a great service but there’s technical problems
I constantly have to delete and re-sign in to this app because “there are no user credentials, please try again”. Similar errors when I update my personal information on the website. The service itself is great. I actually have medication that works well for me and it’s never late.
App, awful. Cove service, great so far.
This is a review of the app itself. I downloaded the app to be notified when a doctor responded after my initial consultation. After one day, the app began to say “no user with such credentials. Please check your data.” I tried to logout. I couldn’t. I deleted the app and installed it again. Later that day, I received an email that I had a message from my provider but the app didn’t notify me although I have notifications turned on. And the error message has returned.
Frustrated
I was trying to track my migraines so my neurologist and I could narrow down which type I have. I managed to log in a couple of them before it just signed me out and wouldn’t let me do anything. Super annoying.
SCAM
Do not download this app if you are desperate need for migraine relief. I have now waited over a week for a consultation after they took my credit card information and personal health insurance. Customer service refuses to delete my information.
Confusing
I like the concept, but the execution fails miserably. The app provides no access to FAQ’s on what to expect, how to cancel, etc. the service overall was not useful or personalized - jumped through all the hoops to get a med I already knew doesn’t work for me. Billing was never explained to me at any point in the process. I still have no idea if this is like a monthly subscription, if my insurance has been being billed? Fee or service kind of setup? If ya’ll are gonna have an app - include access to ALL info on the app - even if it just links to the website. I shouldn’t have to google how this works or how to cancel it.
Subscribe our newsletter and get useful information every week.