Download the app to join the Vans Family. You'll get access to the Off The Wall culture with perks like member exclusives, in-app shopping, giveaways and rewards - all in the palm of your hand. FAMILY SHOPPING Earn points by connecting with us and get 10 points for every dollar you spend. FAMILY ACCESS Unlock exclusive family-only products, promotions and experiences. FAMILY FIRST Be the first to know about upcoming collabs and get first dibs on new releases. FAMILY REWARDS Redeem your points for exclusive swag, subscriptions, product giveaways and more. SHOPPING MADE EASY Check out the latest products in a new shopping experience on the app. ALL IN ONE PLACE Easily access all things Vans Family plus quick shopping and checkout when you use the app. SAVED PREFERENCES We’ll remember your sizing, interests, billing, and shipping info. ORDER HISTORY View your order details and shipping info in one place. SHOP CUSTOMS Customize your Vans gear to fit your personal style and to express your creativity.
Loyalty program has lost its appeal
I just miss the old program that had more engagement and ways to earn points and merchandise, they had music and surveys, even printables. Now it's just a shopping app and you only earn points when you spend.
United StatesApp Is Bugged
I’ve changed my password and have went over my email several times. It keeps telling me my email and password are wrong please fix this I’d like to access my points and be able to use the app as well. Vans is the only thing I wear mostly I’d like to continue doing so. 🤷🏻♂️
United StatesNot Useful
Aside from being able to redeem your points you can’t update your account email without having to call customer service. The account profile information given at the Vans store doesn't even show up in the app.
United StatesCustoms
The only thing I downloaded the app for was a potentially better experience with the customizer and it’s even worse. The page automatically resizes on its own so you can’t see the whole screen or all the options. Doesn’t save or allow you to refresh. You have to start all over. I’ll be uninstalling and going back to the website.
United StatesLove Vans
I love my white vans always have to have them in my closet
United StatesApp doesn’t work and no one will help
It made me change my password 3 times and never will accept. I can login in on the website with the email and password but app will not work and continues to say all my info is incorrect.
United StatesCharged me more for a product?
Okay I don’t leave a lot of reviews but something really strange happened to me while using the app. I have a physical gift card and decided to order some stuff online: Order total was $79.90 something and I was like cool cause gift cards $85.41 (I previously returned shoes that did not fit me that my mom got me for Christmas) Anyway I typed my address in, then typed in the gift card and the app kicked me out!!! Which I thought was weird or a glitch or something… So I logged back in, and items were still in my cart. But now the transaction is EXACTLY $85.41 ???? So, so weird. Can someone explain why that happened?
United States
Hey Fam! This release includes bug fixes and enhancements to provide you the smoothest experience possible. Keep checking back for updates!
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