United StatesWelcome to Dubai’s Most Rewarding Loyalty Programme. Bringing together the diverse brands in the Emaar portfolio, U By Emaar enables its loyal customers to create memories and enjoy unique experiences while earning valuable loyalty points called Upoints. A loyalty programme designed around individuals, Upoints can be used to enjoy discounts and privileges against hotel stays, spa treatments, restaurants and entertainment venues across popular locations such as Address Hotels + Resorts, Vida Hotels & Resorts, Armani Hotel Dubai, At.Mosphere, Reel Cinemas, Dubai Aquarium & Underwater Zoo and more! The four tiered programme Black, Silver, Gold and Platinum allow members to progressively gain access to a world of privileges, presenting elevated experiences as they move up through each tier while transforming every moment into a rewarding experience. Experience the most rewarding loyalty programme in Dubai. Key features: - Discover and learn more about the portfolio of participating brands - Earn, redeem and track your points as you upgrade tiers - Explore member specials including offers and other great initiatives - Track your bookings and transactions - Set preferred categories and communication choices
Loyalty membership not working
Booked twice but didn’t get any point!
United StatesNbd is my thing
An now u by emaar is like get some change for whatever you buy in these new fancy malls.
United StatesUpoints redeem
My card often does not work when I want to redeem my points!!
United StatesOverall a polished app - needs improvement
This is a polished app but it needs improvements. If you book a hotel through the app and then check out, the app should automatically register those points without the customer having to check with the hotel. I made a hotel booking through the app checked in with the app but the hotel still required ID pictures and my u by emaar account wasn’t listed on my reservation (even though I did it through the app). When I checked out I was told I’d get the points 24/72 hours later - a week went by nothing. Had to manually call U by Emaar and give them my hotel details. All this should’ve been automatically done *in* the app!
United StatesTerrible rewards program , they keep reducing the rewards
Was originally a fan of the loyalty program , but they twice reduced the discounts and points ! First I got demoted from gold to silver for no reason. Then they reduced the F&b discount from 20% to 10%. I invested so much money into growing my rewards and my status, only to be duped overnight . Several of my friends have the exact compliant. I wouldn’t recommend this loyalty program. Not only are the venues limited, the discounts are not competitive anymore and most importantly , drastically changing terms on long time members speaks volumes of how much they care about their customers . Good luck !
United StatesF
Great service view amazing thanks mohamed for your kind service
United StatesAddress fujairah
Very helpful persons in the reservation
United States
Few bug fixes and minor enhancements included in this version.
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