United StatesSETUP is a members-only dating app, built for NYC. – Prospective members may download the app and submit an application. Once submitted, applications are placed in queue and reviewed continually. An applicant's status can change from "waitlisted" to "accepted" at any time. Once accepted, members have the option to purchase a 1 or 3 month auto-renewing membership and will have full functionality of the entire service while their subscription is active. SETUP's community values - trust, respect, and privacy - are core to the membership experience. Members who act in a manner that is not reflective of these values and other community guidelines may have their accounts suspended or terminated. Similarly, SETUP exhibits those values as a company by giving members full control over their visibility within the community at all times and ensuring that personal information is secure and never shared. Initial payment is charged via iTunes Account at confirmation of purchase and auto-renewals are charged within 24 hours prior to the end of the applicable period. Auto-renewal may be turned off at any time through iTunes Account Settings. Any subscription cancellation will be effective at the end of the applicable period. For more, please see our Terms of Use and Privacy Policy: https://www.join-setup.com/legal/terms https://www.join-setup.com/legal/privacy
Horrible customer service
Applied and waited months to get off the waitlist after referring multiple people who got in the app. Reached out for an update and never heard back. Do better.
United StatesDefinitely Skewed Younger
This app idea is amazing in theory, poor in execution. I love the idea and think it’s so innovative and I even think the UI/UX experience is pretty good and easy to use. I paid for 6 months on this app and did not renew because in the 6 months I only received 2 matches and 1 date. There were often weeks where I didn’t get any match options because they didn’t have anything in my age range which was like nearly a 20 year span (27-45). I think it would be beneficial for an app so new to give ppl a 2 week trial to even see if there are people they want to match with.
United StatesIsn't functional
Was working well in the initial months but now it's not good. Has been many weeks without any matches, even when I have the "AI matching" turned on. They also don't reply on their Feedback text channel. Will not be renewing my subscription.
United StatesThis app should be called Indian only dating
No matter what algorithm I put in, there are way too many Indians on the app. Not saying it’s good or bad but the algorithm is def not working especially when users are paying for it. Maybe change your app name to Indian only dating so that would be less confusing
United StatesCool idea in theory
I feel very much alienated using this app. I, a black male have set my preferences to be shown black and latinx women and have consistently been shown non women of color. I have yet to be shown a black woman in app and have come across maybe 2 latinx women. The feel of this app is very upscale and it seems like a cool idea but I'm don't really like the idea of paying a premium to be matched with women I'm not interested in. I don't really see this app working for me
United StatesWhat a scam
I’ve been on this app for almost 3 months - the only few guys I was able to view/match with have cancelled the day before the date with no explanation. Now the app is completely glitched out as when I try to view my selects and “standouts” each day they disappear before I am able to review/engage with any of them. I have reached out to support 3 times via text and email to resolve this and have not received any response. What a waste of money- good concept, extremely poor execution and failing app. 0/10 experience.
United StatesDisappointed/scam?
My best friend recommended this app to me in august. I thought the concept was great and was looking forward to trying it out. Fast forward to October, I’m still on the waiting list without any rationale. I would not recommend this app at all.
United States
Bug fixes and performance updates
Name
Price
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