United StatesCreate the perfect mood in your home using the Platinum™ App from Hunter Douglas. Use your Apple® mobile devices to easily control Hunter Douglas motorized window fashions. Far more than a just a remote, the Platinum™ App enables users to preset and reset the precise position of multiple motorized window coverings for optimal privacy, security, energy management and mood. Moreover, customized slider bars for each Hunter Douglas motorized window covering make programming slide-to-set simple. •Move your motorized shades individually, by room, or throughout the home any time of the day. •Use the app’s built-in timer feature and set your motorized shades to open or close… day or night… all week long. •Precisely control the natural light in every room through the use of Scenes, Room controls, and timed events. Tilt vanes open to greet the day or close your shades at night for privacy and security. •For more information about the Platinum App and motorized window fashions from Hunter Douglas, visit a Hunter Douglas dealer in your area.
Spent thousands of dollars and now app is outdated
Spent thousands of dollars getting this product in my house about 10yrs ago and now the app doesn’t work and they don't seem to care. I do t have thousands more to upgrade and it’s kind of wrong of them to not put out the update for this to work for the customers that spent that kind of money in the past. New customers beware , this is how they treat you
United StatesApp
The app doesn’t work.
United StatesUnsupported and now abandoned by Hunter Douglas
It worked well until it didn’t. Shame on them for charging so much money and then leaving us all in the ditch with no tech support.
United StatesAwful. Forced to replace blinds
The Controller is terrible and without updates for years. To the point where I cannot get any of my blinds to work and have to rip and replace.
United StatesAwful in every way
A terrible, terrible app. Totally unreliable. Impossible to program. Seems to agree to new settings based on phase of the moon or the weather pattern, but not what buttons you push in the app. It’s hard to imagine a development team that could make something this straightforward so impossible to use.
United StatesNo Remote Access??!
How, in this day and age, there not be remote access to the shades from this app. It makes me feel like I made a mistake in buying Hunter Douglas👎👎👎👎👎
United StatesiOS 14 issues
With the release of iOS 14 earlier this year, this app is close to being non-functional. The app will jump between the loading screen and your scenes constantly claiming a loss of network connection. If you have quick fingers you can eventually tap on one of your scenes but that’s it. You don’t have any time to set up routines or update groups. Please fix this app as it is a great way to control the shades!
United States
Bug fixes and performance enhancements
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