Pepco Smart Home is a pilot program designed to help residential customers in Maryland save energy, increase comfort and reduce energy costs. Participants in this program receive a Pepco Smart Home kit packed with easy-to-install smart devices like plugs, occupancy sensors, and large load controllers. Downloading the Pepco Smart Home app is the first step in getting your smart home up and running. The Pepco Smart Home app guides you through the process of setting up your new smart home technology and helps you seamlessly manage your new smart devices from a single app. Through the app, you can: · Monitor and control lighting, home appliances, smart thermostats and other devices remotely. Anytime, anywhere. · Save energy by setting up automated smart home rules you customize to meet your specific energy needs. · Reduce demand during conservation periods by going beyond thermostat adjustments and lowering other appliances’ energy use. · And more! Enrollment in this pilot is determined by a screening process and available on a first-come, first-served basis. Visit pepco.com/smarthome for more information on eligibility and how to enroll. Questions? Give us a call at 1-855-530-5802 or email [email protected].
Good but alerts stop
If you change your mobile phone, alerts stop and there’s no clear way to get them back.
Alexa Connection
Doesn’t connect motion detectors to Alexa.
Worthless
This system used to work great. But then, for some reason the app and its functionality changed, making it totally ineffective. I now have a bunch of sensors around the house that do not provide any meaningful information. I’ve tried multiple times by phone call and email to try to get some tech-support for this, but no one ever responds.
Zero Support
Requests for support go into a black hole and are never addressed. Terrible app.
New app version eliminated functionality
App used to have functionality to set Away From Home feature so that lights can randomly go on and off. No longer supported. Emails to the help-service desk go unanswered.
New app version eliminated functionality
App used to have functionality to set Away From Home feature so that lights can randomly go on and off. No longer supported. Emails to the help-service desk go unanswered.
Need more sensors
This would be a much better system if I could buy/obtain additional sensors! No one has been able to help locate more sensors!
+ Bug fixes + Performance Improvements
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