United StatesOxxo Mobile provides instant access to your personal Oxxo account and customer information, giving you the ability to track your orders as they are processed, view your cleaning history and receipts, and much more. Schedule a free on-demand route pickup or simply let the store know that you will be in to grab your items—all with the push of a button. Oxxo Mobile will even notify you when your order is ready for pickup, as well as pass along any special information or promotion. Features listed below are subject to the specific operating polices of Oxxo Mobile: 1) Track your orders in process and view past order history, and receipts. 2) Request a free On-Demand route pickup. 3) Notify the Oxxo store that you are on your way to pick up your ready orders. They’ll pull and have them available when you walk in. 4) View your customer account information, including your contact information, payment methods, cleaning preferences, etc. 5) Quickly contact Oxxo by phone or email and access their website all directly from your device. 6) Receive automatic notifications when your orders are ready for pickup notifications, complete with order count and descriptions. 7) Refer a friend and receive credit towards your next cleaning service.
Useless
Slow app, nothing works.. Frustrating registration process, waste of my time.
United StatesCan get past registration
Says credit card encryption error and can’t proceed. Guess they don’t need any more customers 🤦🏻♀️
United StatesDon’t rely on it to get your dry cleaning
Horrible app. Constantly logs you out after an update. This it want you to login in with your cell to send you an SMS with a code, which would be great if it actually sent you the darn code! So here I am on a weekend, without my dry cleaning.
United StatesWaste
What a complete waste of an app, the app should mirror the business. They little effort put into this is insulting.
United StatesUseless
“Getting started is easy!” No, apparently it isn’t. I can’t even get the list of locations to load without getting an error message. Can’t get past step 1 = completely useless app.
United StatesApp worked great & makes it easy!
Downloaded the app using the QR code that I was provided at the Doral store. It was easy to use and I was able to update my profile and keep track of my orders. Thank you!!
United StatesNew customer - cannot even register
Your call to action is register so you can start serving us as customers. Very effective, yet with your main platform failing to allow a new customer to register will be hard for your to grow. I tried 5 times on Phone or iPad, both same CC issues “Terminal-Terminal ID error”. If you apps don't work, at least let your new customers to register on your Website, where I couldn’t fine a place to do so. Hopefully you’ll fix the issues and would keep those new customer per your effective Customer Experience.
United States
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