United StatesAveda Pure Privilege℠ is now Aveda Plus Rewards℠. Download our mobile app to experience the benefits of our loyalty program, Aveda Plus Rewards℠, discover new products for hair, skin, and body, and check out exclusive offers and stories. The Aveda Plus Rewards℠ app is a convenient way to: Manage Points and Rewards Aveda Pure Privilege℠ is now Aveda Plus Rewards℠. Connect your membership and check your current point balance and reward tier. Redeem points for rewards such as free products, services, and experiences. Use your digital membership card to earn points for Aveda product purchases at participating locations. Find a Location See stores, salons, and spas near you. Get directions, view location services and hours.
Utility
It would help a great deal if this app were tagged with a classification. Right now, it shows up in “other”, so it’s hard to remember where to find it among my apps. Please tag it as a shopping app, so it’s easier to find.
United StatesLove Aveda
So many excellent products with Aveda.
United StatesApp keeps crashing
The new bug fix makes my app not able to load.
United StatesApp crashes after entering Rewards Number
I’ve followed all suggested support steps, even reformatted my phone entirely & once I enter my (not insubstantial - 5 digits worth of points on it) Rewards number (required to purchase anything) the app crashes. I cannot redeem my points (or add new ones) unless I shop from the website on my laptop. I have called more than 10 times, daily for a week, several different times/days beyond that week. Tried emails several times & to various support addresses, tried the text chat (outsourced) and cannot get *any* customer support, not even an acknowledgement of receipt. After attempting to reinstall the app, I now no longer have the card in my wallet (which worked, even if it didn’t show my accurate points). Get it together! I haven’t been an Aveda customer since 1993 for this kind of treatment.
United StatesImmediately crashes on app load
Can’t load or view anything after most recent updates. App just loads loading screen, once bar fills it crashes & disappears. Have deleted app, reset phone & reinstalled, even wiped phone entirely & it doesn’t load at all.
United StatesRewards app not linked to online shopping
You can redeem points for $$ off your next purchase but you have to wait 7 days to receive it. Crazy! Why don’t the just immediately email you the certificate so that you can redeem it online immediately?
United StatesWorst shopping experience!
This app makes shopping SO difficult! I’m logged into the app and select shop mobile, but when I get there the app is so slow and freezes constantly. I finally manage to get everything in my cart and try to check out and it makes me log in again! I forgot my password and I’m still waiting for it to email to me. Get it together. Other companies make it easy to purchase via shop and other options. This is such a terrible and unnecessarily complicated experience!
United States
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