United States‘McKleenz’ is a Canadian managed company and is a member of the McMaster electromechanical group of companies which have a profound presence in the UAE since 2009. McKleenz is a one-stop-shop for a complete range of home and office cleaning and maintenance services. With its large team of qualified technical and cleaning staff, large transportation fleet, centralized stores and prestigious operation offices in Business Bay, Downtown, Dubai, McKleenz offers unrivalled quality services at extremely competitive rates.
Not Committed to the booked appointment
They are not able to keep the slot that you book via the app … mostly they give you a call after couple of hours to inform you that they can’t provide the service on the concerned date then suggest you alternative. It already happened 3 times for me and decided to delete the app.
United StatesHorrible - they lie about the service
Worst service! They actually lie about the sanitization and disinfecting of your house. Apparently what they describe as their service on the app is only if you have a confirmed COVID case and then they charge you more than 100dhs extra for a two bed. If there is no COVID case they do the bare minimum which they refer to as preventative and not the actual sanitization. Very disappointed to find this out after I had used them twice before for what I thought was actual sanitization of my house!
United StatesLate!!
They showed up 40 minutes late! I had to call three times to follow up as no-one bothered to give me a heads up and manage my expectations or apologize. Ridiculous service
United StatesGreat service, but app needs improvement
Friends, add a “back” button!
United StatesBookings
Every time I book on the app they call me and say the timing I chose is not available although it’s confirmed on their app- this happened several times - seems not organized
United StatesAmazing service
Punctuality, quality, responsiveness, competitive rates!
United StatesUseless call centre
The maid just finished the service at my apartment. After 20mins ,I couldn’t find one thing in the kitchen so I guess the maid probably misplaced it somewhere.so I called call centre. She said she will contact the maid ASAP ... sounding like she would help me . I have never received a call back from them . She probably hanged up and forget I never call.
United States
-Bug fixes and performance improvements!
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