Gorilla Car Wash

Gorilla Car Wash

App Report, Market and Ranking Data
category
price
Free
Reviews
2 (15)
United States United States
Description
Since 1991, locally-owned and operated Gorilla Car Wash has always been committed to providing a clean, dry and shiny car with exceptional customer service every time you visit one of our 11 metro-area locations.  We pride ourselves on being selected as the best car wash option year after year.



We now offer two unlimited-wash membership options:



Multi-Car Family Membership:  Our new multi-car family membership option provides multiple washes for multiple vehicles.  With our new app-based family membership you receive one wash per day to wash any car.  Wash one car one day and another family vehicle on a different day.  This new phone-based mobile app simply improves our already exceptional service and advances our commitment to always provide more. 



Single Car Membership:  If you only have one vehicle, Gorilla continues to offer a single-car membership that provides one wash per day, every day, at a slightly lower price.  The single car membership, which requires a barcode sticker on your windshield, can be purchased for any vehicle.  This is the preferred option for commercial and fleet operations.



Wash Options:  Gorilla offers a variety of wash options but we highly recommend “The Works” for a clean and shiny car front to back, top to bottom.



Easy to Find:  Our eleven locations – four in Council Bluffs and seven in Omaha – are spread across the metro area providing a location close and convenient for you.  



Always Open: Open 24-hours a day, we’re ready whenever you’re ready, day or night.



Getting started is super easy.  Simply download the new red and yellow Gorilla Car Wash app and complete the easy-to-follow purchase instructions.  There’s no one to call, you do everything on your personal phone.  You can cancel your membership at any time by simply opening your Gorilla Car Wash app.  



Gorilla offers all the above and more.  So, get started now and we’ll see you, and everyone in your family, driving clean and shiny cars!
Category Ranking
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Review Breakdown
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Screenshots
Reviews

Seems fine

A lot of reviews had me worried but the Gorilla app is working fine for two months now. Thought I would go back and do review to say it’s worth a try. At least for West Center location. Seems Omaha has been flooded with new car washes (pun intended) I just want something simple. Casey’s bought out my prior favorite and it’s just not the same anymore. BP had one where the blower almost fell into the back of my pickup, not chancing that one again. Hoping Gorilla stays as is.

Another Bored GuyThu, Mar 21, 2024
United StatesUnited States

In 2024, it’s great now

Have had a great experience using the app now in 2024. I was initially dismayed by the current reviews, but they seem to have implemented bug fixes and the app functions perfectly for me. I was able to sign up in the app and have had no issues using the subscription services at any of the Omaha locations. When I got a new phone, I just logged in on the new phone and I transferred my account to the new one and it is working fine. You just pull up to the wash bay, hit activate, and it just works. My only feedback to Gorilla if they check reviews (not app related) - I greatly appreciate having dryers on the sides of the car, as well as a timer to display my dry time remaining so I can get the most out of it. The 108th and Maple location at Kum n Go has these features, whereas other locations just have top down dryers and no timers. Would appreciate these features as upgrades to other locations (like 90th and center and 156th and center) in the future.

astro6890Tue, Feb 20, 2024
United StatesUnited States

A big NOPE

app is terrible, not sure who is running IT but fire them all :)

LoopbackinMon, Jul 3, 2023
United StatesUnited States

I will be patient

I love the car wash out here on 156 and West center but the app stinks! Out of three attempts, I only got it to work once. Jessica called me back and said if it didn’t work, to go ahead and pay for a car wash, get the receipt and text it to her and she would reimburse back to the card on file. I can understand that if it was a one-off incident but I don’t want to have to do that every time. Come on developers, figure it out!

MfaseaThu, Feb 23, 2023
United StatesUnited States

Sounds great… results may vary

I have multi-cars in my household so the Multi-car unlimited sounded great! Plus I prefer the touch-less washes on a regular basis. My experience has not been good. Lackluster maintenance, horrible customer service line, sketchy equipment, & closed down wash bays are just a few of the issues I experienced in the two months I’ve had the membership. With the quality of the dryers at multiple locations, I can’t justify winter washes either. It sounds like a great deal, but the quality is not up to par with similar plans elsewhere.

BigHeadTruckerTue, Oct 25, 2022
United StatesUnited States

App failed

App doesn’t work they need a better app or a better system pay for the unlimited monthly membership and have no luck in getting a car wash app doesn’t connect

Oscar56684Fri, Aug 26, 2022
United StatesUnited States

App is Broken

Each time I sign in, my account is locked or my password is incorrect. I reset it each time, and I am able to log in once. The “activate cash wash” feature of this app does not work. The app crashes and when you reopen it, you get an error that the app cannot connect to the servers. Customer service is unresponsive. Considering cancelling my account, but again, I cannot access the app.

ktfrrs00Sat, Jul 2, 2022
United StatesUnited States
Download & Revenue
DOWNLOAD N/AApr 2024Worldwide
REVENUEN/AApr 2024Worldwide
download revenue
About
Bundle Id
com.xpressystems.xwcustomerapp.gorilla
Min Os. Version
9.0
Release Date
Mon, Aug 23, 2021
Update Date
Mon, Feb 5, 2024
Content Rating
4+
Has IMessage
No
Support Watch
No
Support Siri
No
File Size
96.72MB
Has Game Center
No
Family Sharing
Yes
Support Passbook
No
Supported Languages
English
What's New
version
2.4.101
updated
3 months ago
Bug Fixes
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