EX Duo

EX® Duo gives you a free, premium coaching experience to quit smoking, vaping, dipping or chewing tobacco – for good! EX Duo puts an EX Coach in your pocket for on-the-go confidential support throughout your quit journey.

*Please note: Your EX account gives you real-time access to a certified tobacco treatment specialist EX Coach. The EX Duo app is only available to eligible, registered users with an active sponsor (such as an employer or health plan). 

With the EX Duo app, you can:
CHAT INSTANTLY
Connect immediately with an available EX Coach in English or Spanish
Get answers to your quitting questions
Chat about any topic that is stressing you out or putting your quit at risk
Discuss your feelings about quitting – even if you aren’t ready to quit yet
Learn strategies to cope with cravings, withdrawal, stress, or anxiety
Find support to help someone else quit smoking, vaping, dipping or chewing tobacco
Get guidance on choosing a quit medication and how to use quit medication (as well as any side effects)
No appointment is necessary to chat with an EX Coach

ORDER FREE NICOTINE PATCHES, GUM, OR LOZENGES
Chat with an EX Coach to order free nicotine patches, gum, or lozenges
Your free quit medication will be sent directly to your home in discreet packaging

VIEW YOUR CHAT HISTORY (AVAILABLE ONLY IN THE APP!)
See a past record of each EX Coach you’ve chatted with in the past
Easy access to view your entire chat history for each time you’ve chatted – no more needing to remember what your EX Coach shared with you!

GET NOTIFIED WHEN AN EX COACH BECOMES AVAILABLE (AVAILABLE ONLY IN THE APP!)
Turn on app notifications to get notified as soon as an EX Coach becomes available
Never miss a chat opportunity

COMPLETE YOUR PROGRAM AND EARN YOUR INCENTIVE
Every chat you have in the EX Duo app counts toward your overall program completion
You earn points on EX for every chat you have in the EX Duo app
If your sponsor (like an employer or health plan) is offering an incentive or removing a surcharge for completing the program, your chats in the EX Duo app help you complete the program

Feel supported at every step of your quit journey with the EX Duo app.
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