eureka robot

This app constantly needs to be deleted and reinstalled due to bugging out the maps. It’ll totally lose them, not follow them and try to create new ones (sometimes unsuccessfully). It glitches out about every couple of weeks, horrible software.

Jwjones35Sun, May 12, 2024

United States

Instructions are very easy to follow. I waited the 6hrs for the vacuum to charge, followed the instructions entering my password, and pressed start. 38 minutes later my area was clean. Great product.

tmstksTue, May 7, 2024

United States

Excelente

andres latopezSun, May 5, 2024

United States

Excelente

andres latopezThu, May 2, 2024

United States

It’s my first time using the machine. The machine would stop and require bumper bump multiple times but wouldn’t start unless I put the bumper blocker back on. I have rugs (ruggables) and the Machine doesn’t do very well with there corners because of the thinness. It also has missed some spots for this first session. So we will see over the first couple of session's to recalibrate and catch everything.

ValareeAnnMon, Apr 29, 2024

United States

I will rate again after a month but so far I am impressed. It exceeds my expectations and if it does after a month, I will rate as a five star.

Colorado_ToddSun, Apr 28, 2024

United States

I have a large living room rug on top of a hardwood floor. I really want to perfectly define a “room“ for the carpet area, leaving the hardwood area for me to select for cleaning. I’ve done pretty well in defining this through the process of iteratively, adding and dividing spaces in the app. However, I have done that so often that when I’m finished, I would like to combine squares into one area. However, the floor map is now not allowing that merging operation for several areas. Therefore, I’m kind of stuck in either starting all over, or letting the robot clean up to a virtual wall that doesn’t really exist on one side and then clean the other side of the virtual wall– even though the physical wall is not exist. hard to explain but basically customizing a map is very tedious. I have also had one session where I have opened the app and my home app has disappeared – as if I had open the map for the first time. I had no option to add a unit. I waited 24 hours to call customer support and the phone call, my app started acting normally and showing made my floorspace. I’m pretty tech savvy and the floor space was not missing due to a lack of Wi-Fi or Internet connection. YouTube TV never failed during this time where the app failed so I know I had Internet. A recap basically the unit is fairly well, but the app could use a lot more support.

RichIWaltMon, Apr 22, 2024

United States