United StatesThe DataMate™ Web app is a control panel to operate your Mobile WaterLink® Spin meter via Bluetooth® or connect to your WaterLink® Spin Touch. --Mobile WaterLink Spin Users-- Pair your Mobile WaterLink Spin meter to your phone or tablet using the Bluetooth® control panel in Settings. Once paired, use this app to start a test. Results will appear directly on your device when the test is complete. --Spin Touch Users-- For Spin Touch users, there's no need to pair the meter to your phone or tablet. Just run a test on the meter's touch screen and transfer the results to the app via the "Send" button. --Stored Historical Test Data-- Stored within the app, the last 10 sets of test results are available for review at any time. --Unlock your full potential with a DataMate™ Web Account.-- Using this app, log into your active DataMate Web account and utilize advanced features designed to aid Field Service Pool/Spa professionals with day-to-day activities: • Download all assigned Work Orders within a two week window, or create new ones on the fly • External app integration for turn-by-turn GPS directions to your customer’s location • Collect test results from the Mobile WaterLink Spin lab, the WaterLink Spin Touch, or manually enter results to feed the on-board recommendation engine for step-by-step chemical treatment instructions directly on your device! • Notify your customer via email with a professionally styled e-doorhanger detailing the completed water treatments and general service tasks, even include a photo of your choosing • Work completely offline when needed and sync data with the DataMate™ Web server when cell service is available.
Worst app in the App Store
This app almost never works. I have to restart or redownload if every time I use it. It brings work flow to a halt and easily adds over an hour to my workday either restarting or crashing, or manually having to input everything on a computer. It has one purpose and can’t even do that
United StatesComplete garbage
6/2/21. This app is complete garbage, i’ve been using it for several years now because of my work. when it works it’s wonderful. It is more iOS friendly than it is android friendly. It constantly crashes, takes forever to load, there’s constant problems throughout the day, it constantly logs you out and seems to glitch every day. I’ve gone through all of the suggestions with the developers and nothing ever seems to get fixed. Honestly I’d rather use anything else. Your friendly service technician
United StatesWish I could give zero stars
This is a truly terrible app. I mean seriously, whoever is running this app needs to go back to playing with Fischer-Price toys. Absolute garbage.
United StatesWould rather leave hand written reports
This app is slow, crashes, and all around horrible lol I have to delete it and reinstall all the time for it to work it hardly ever works off of wifi and even then it’s slow and crashes
United StatesEmbarrassing software for a professional app
The app is not reliable or quick. Most of the time it takes me 5 mins just to log in.
United StatesDumbfounded
This app has given me so many troubles. I constantly telling my boss we need to find another product because this is not it. On average it takes this app 5 minutes to load. Not including crashes or working weekends, longer load times, or the app just not staying logged in that’s 25 minutes a week, just over an hour and a half a month, and 20 hours a year. I know that doesn’t sound like much but that’s near minimal. I can’t tell you the last time I didn’t have to load the app less than 3 or 4 times a day (again not including crashes). If it crashes you can expect another 10 minutes or so. 60 43.3 With that being said you can expect 60 hours per year in loading up without crashing 3 times per workday and another 43 hours it if only crashes once per work day. Can someone tell me why the app hasn’t changed all summer? At least it’s finally a pool guys slower season. Unfortunately each season this year has been LaMotte’s slow season. 🤦♂️🤦♂️🤦♂️🤦♂️
United StatesNear Useless
I've used this app on both Apple and Android OS, multiple devices within the two. This app takes FOREVER to load, and when it does, it often crashes. Key word there is "often". It is not an effective tool, just a pain in the arse. Wish someone would truly invest in a tool like this, LaMotte obviously has not.
United States
* Improved Bluetooth connectivity for supported devices.
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