Comfort Base Remote

The app worked briefly, then stopped working. I’ve tried deleting app and reinstalling, with no luck. App hasn’t been updated in three years. Tried calling Glideaway for assistance and no one answers the phone. This company’s customer service is a joke.

gktsxvhMon, Nov 2, 2020

United States

Give it three stars works well with the remote base came within the app works part ways with my base all the buttons on the app do t do the right adjustments

Will.IAM 32Sat, Aug 1, 2020

United States

We bought two twin Comfort bases (Odessa). The instructions said to download this app to control the beds using our phones. But "Odessa" is not supported by this app, which was last updated two years ago! I was able to connect the Bluetooth (although it wasn't obvious how) but if I choose another model from the drop down menu, then (not surprisingly) the buttons either do nothing, or something unrelated to the button's label. They should update the software to match the promises they made in the advertising and instructions. As it stands this is false advertising.

CJ345820463aawMon, Jun 8, 2020

United States

Will not stay connected to Wi-Fi, must reinstall the bed to Wi-Fi every time I want to use the bed.

BRTYEEWFri, Sep 13, 2019

United States

We bought two Odessa bases with elevation under the assumption that this app could control them. False advertising! The app hasn’t been updated for a year and doesn’t support the new Odessa model at all. Buyer beware.

2Do BugsMon, May 20, 2019

United States

Plays music which is cool, but one of the selling points for me was the app. One less remote, when I already sleep with my phone and iPad next to my bed. Wont show any Bluetooth connection choices.

LandlawgirlMon, Jan 7, 2019

United States

Same as above. Will not connect and does not show up in list available to connect to.

ThebayouboyMon, Jan 22, 2018

United States