CCPet

This is a big investment. Now you CAN’T LOGIN to the app at all, therefore you can’t change the feeding schedule. It is CONTINUOUSLY FEEDING which is not helpful. Since you can’t login you can’t access the camera or any other thing. I did not get any response from any technical support after contacting them. This was amazing in the beginning now it is heartbreaking that it doesn’t work anymore. So sad.

Doe439Wed, May 19, 2021

United States

This was working beautifully and now the automatic feeding is squirrelly. Please please provide an update or bug fix on this app. I am begging you!!

agamawilSat, Apr 13, 2019

United States

The feeder worked fine for the last three months and then suddenly the app quit working correctly. Tried to reset the network tried everything take in the air about putting it back in. I’ll have to call someone tomorrow what a hassle

debbieaccountThu, Jan 17, 2019

United States

PLEASE update and upgrade the app!!! I feel like the feeder itself is great, everything works, but the app doesn’t do much 1) the feeder dispensed food at the correct time, but the app still showed no food was dispense (feeder was connected to wifi at the time) - very huge problem because I can’t be certain if the feeder dispensed food or not 2)the ads said if the feeder is low on food or if food is jammed, it would notify owner via app, but the app doesn’t 3) the recording that FOLLOWED the distribution of food does not work sometimes (if the playback recording can play before food is dispensed, that would be wonderful) 4)the interface of the app could be modified for easier and smoother use

vgdxchjtdxvuTue, Jan 8, 2019

United States

Got this up and running. Seeing several bugs. 1) I sync the clock but on a daily basis the clock time changes by 1 hour and I have to resync. 2) It says there is a new firmware update for the feeder but whenever I confirm doing the update, nothing happens. 3) food is being dispensed but the app keeps saying “no food” on the feeding records. 4) I had to do the initial setup of the feeding unit on an Android phone because the iPhone would not connect to the device to set up the WiFi settings. I like the camera, the feeding does operate on a schedule if the clock is synced right, good sized capacity.

SFipuserThu, Sep 20, 2018

United States

Automatic feeding didn’t work due to the clock was wrong. Go to settings and sync clock. All worked on time with auto feeding.

Surf IdolSun, Mar 18, 2018

United States