The Alert 360 Video app is designed to work with Alert 360 Video DVRs, NVRs and IP cameras which support Cloud P2P functionality. It allows you to live view your cameras remotely by creating an account and adding a supported device to the account. It also allows you to playback recorded video and save those videos to your device for easy sharing. Key Features of Alert 360 Video include： 1. Real-time video monitoring up to 16 cameras at a time. 2. Create favorite shortcuts of multiple cameras. 2. Recorded video playback. 3. Record live video. 4. Still image capture from video. 5. Management of multiple devices from a single account.
The worst service and app
Fails when you need it the most. App is useless.
United StatesCameras not practical
These cameras repurposed by CSG do not have reliable use. I would never purchase them again if I had hindsight.
United StatesVery Bad!
The new update fixed some issues, but it only scratched the surface as far as the abysmal quality of this app. Ever since I’ve updated I don’t receive any notifications from the app. I’ve restarted my phone multiple times, checked all notification settings multiple times and still nothing! Very disappointed that this service costs an arm and a leg but has such a poor user interface and even worse customer service. If you are looking for a security/surveillance system, do yourself a favor and look for something else. Highly recommend NOT using this company, your hard earned money and valuables won’t be secure.
United StatesHate New Version of App
I don’t know why they had to change the app - this version is not user friendly! I cant stand it!
United StatesEasy to use
I have had hard wired cameras for about two years now, and have been very happy with them. I changed from WiFi cameras, which weren’t that great because of the storage. This has a dvr with tons of storage. I like the app as it’s simple to use and always works. I’m able to pull up my cameras anywhere I am within seconds. I wish the zoom was more clear so if I needed to zoom in on a license plate I could see it clearly. Other than that I don’t have any issues with it.
United StatesPlayback
After how long, the app is finally updated. It seems ok, but the playback continues to show a solid blue streamline rather than blue for outside movement. Because of theft in my neighborhood, I spend unnecessary time every day filtering through the night's activities. When I originally signed up with Alert 360 the app playback showed movement. We even said something about it to our in-home technician 6 months ago. Our agreement timeline expired and we are looking into new options.
United StatesNew update is terrible
Not a fan of the new update and I hope it doesn’t stick around long. The ability to simply pull up a dvr and swipe through cameras quickly is gone. I hope something is fixed soon.
United States
• Upgraded UI • New one click switching between live view and playback • Support for reordering video favorites • Support for adjusting the order of channels in favorites • Fixed timeline scale after rotating screens during playback • Optimized preview experience • Other bug fixes and enhancements
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