United StatesEnhance your guest experience and streamline your business operations with Zenoti Mobile. This powerful and intuitive app empowers front desk staff and service providers to directly serve their guests, from the moment they arrive, to fast and effortless check-outs through a mobile device. Zenoti Mobile offers a variety of functionality, including a mobile POS, digital form management, and employee management. For The Front Desk: As a mobile POS, Zenoti Mobile offers seamless integration with Zenoti Payments, which means wireless, fast, and secure transactions. Zenoti Mobile works with the Zenoti desktop solution to give your guests a modern payment experience. You'll be able to: • View and manage guest information, including purchase and visit history • Add services, retail, or memberships to an invoice • Rebook appointments • Accept secure payments with industry-first EMV support • Swipe, dip, or tap payments and accept Apple Pay • Collect digital signatures for payments or other forms like intake and consent forms For Service Providers: Zenoti Mobile provides staff with the ability to: • Schedule appointments and view their existing schedules • Track payroll with commissions & tips on a daily basis • Perform chair side upgrades • Access guest information, notes, and digital forms for improved guest experiences • Capture treatment notes, before and after pictures, and annotate pictures This app is only available for businesses that use Zenoti’s enterprise platform. To log in to the app, use your Zenoti username and password. For more information about Zenoti products, visit our website.
Awful
This app is terrible. It constantly logs the user out or just crashes and has no rhyme or reason. It’s straight up trash and is the worst spa software I have ever been unlucky enough to use. Unfortunately it is required by my spa. This is what happens when you skimp to save money for a corporation and end up requiring an app that makes all of the employees frustrated. Clients miss upgrades, therapists and estheticians miss money because of the lost upgrades. Horrible experience. If I could give it zero stars I would.
United StatesHorrid app, even years later
Are you an owner? DO NOT BUY. Are you an employee of a company that wants to implement Zenoti? REVOLT. Not just the app, the company is a nightmare to deal with, as well. Support is slow or incompetent and getting the app to work is a nightmare - whether on mobile or computer.
United StatesHate is not a strong enough word
If this app wasn’t required by my job, I’d never open it. It constantly crashes. I have to CONSTANTLY log back in because it logs me out. Notes cannot be edited and you cannot use proper punctuation. For an app that does so little, it’s endlessly frustrating to use. It’s clunky, it’s slow, it’s completely useless half the time. I’m standing inside the building I work in and it tells me I’m out of my business location. What?! If I could give this app zero stars, I would. I can guarantee the people who gave it five stars were paid to do so or they were the devs of this app. It’s absolute garbage. Editing to add new complaints: when I click “clock in/log in” I get a red bar across the top saying it cannot be completed. I have to crash the app to log in. Also, when I swipe to go to another day, it will either not swipe, or it will half swipe. Sometimes it will actually go backwards. It doesn’t keep you on the same day when you go back into it. If it’s Tuesday, the red bubble at the top on the calendar says it’s Friday the week before. The entire development team needs to be scrapped. Seriously, START OVER! There’s no saving this horrible app. I can’t say it enough. It’s garbage.
United StatesMeh it’s okay
The mobile app shouldn’t log you out as frequently as it does. Change it.
United StatesHate is not a strong enough word
If this app wasn’t required by my job, I’d never open it. It constantly crashes. I have to CONSTANTLY log back in because it logs me out. Notes cannot be edited and you cannot use proper punctuation. For an app that does so little, it’s endlessly frustrating to use. It’s clunky, it’s slow, it’s completely useless half the time. I’m standing inside the building I work in and it tells me I’m out of my business location. What?! If I could give this app zero stars, I would. I can guarantee the people who gave it five stars were paid to do so or they were the devs of this app. It’s absolute garbage.
United StatesWorst app ever
Buggy Constantly logs me out Devs constantly delete my review (however censoring reviews won’t help when over half the reviews r 1 star) Perhaps devs can spend more time fixing their beyond useless app and listening to users instead of ignoring n deleting
United StatesThe. Worst. App. EVER!!
I have never in my life encountered a more horrible app. If it wasn’t required by my job, I’d never have this on my phone. It constantly crashes. For an app that does so little, it’s so clunky, unstable, SLOWWWWWW, and borderline unusable. The amount of times I get logged out on a daily basis is ridiculous. At least allow facial recognition to SPEED THINGS UP slightly… I’ve had to uninstall and reinstall 5 times in the past two weeks because it just quits working. You can’t see upgrades, you can’t see additional services, you can barely make legible notes because it won’t allow you to use apostrophes! What is that nonsense??? Then there’s the issue of me standing IN MY WORKPLACE and the app telling me I’m out of my business location. Seriously!? I then have to crash the app which will force me to log back in (AGAIN!) before it will recognize I’m in the business location… ridiculous. Seriously, developers, FIX THIS APP PLEASE!!!!
United States
• Instant stylist preselection for day package bookings. •Default provider booking for seamless scheduling. • Configure 20-minute slot durations for flexibility. • Enhanced localization performance for smoother use. Plus, enjoy app improvements and bug fixes. Update now!
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