United StatesMeet the Xplor Triib management platform with all the tools to make life easier, discover new revenue streams, & build unique fitness experiences from anywhere. The fitness software experience that's fun, flexible, and 100% yours. Every community is unique. That's why we built a platform that can flex with your business. Create easy end-to-end experiences with class & personal training bookings, seamless sign-ins, and messaging to keep everyone connected. The right tools at the right time. Xplor Triib is your partner for the future you’re creating and the adjustments you might not see coming. That’s why instead of being a mediocre tries-to-do-everything solution, Xplor Triib is a what-you-actually-need-in-one solution that adapts to your evolving fitness business.
Horrible
This app is absolutely awful and doesn’t work a lot of the time. It’s very slow and difficult to navigate. My gym switched to this app and I know many users are not happy with it.
United StatesFrequently glitches
At least once a week, I have to remove and re-download this app so it can reload and work properly. Sometimes when I open it, the main part of the screen is blank and the bottom menu reads like I have the business admin version to see customers, etc. Nothing is clickable though. Other times it’s just blank or spinning wheel. Really frustrating.
United StatesTriib Steals Money
Unfortunately we have had a $7000 payment taken by xplor triib studios “fraud team”. There is no real person to talk to and no way to get this resolved. So if they decide a charge seems “fraudulent” I guess they just keep your company’s money and that’s all. No way for you to dispute or find out what has happened. They will just answer with generic responses and I guess we lose $7000 and Triib just keeps it. NEVER USE XPLOR TRIIB THEY WILL STEAL YOUR COMPANY MONEY.
United StatesShockingly Awful
Gym had us switch to this from the triib app. Horrible interface, buggy. Awful.
United StatesSo Glitchy
It seemed like a good software from the demo but we’ve had glitches from day #1. The salesman over promised features that don’t exist and their timelines are outright lies. It takes constant follow up with support to get anything to happen. (BrandBot with us the marketing automation piece is even worse with glitches and wildly unhelpful support) From one gym owner to another, buy another software.
United StatesEh
Unable to get into inbox & would prefer to save filters without reapplying them every time.
United StatesWorst app on the face of the earth
Never once has this app worked properly. Once! Always lags, always takes 10 mins to load a page, if it ever even loads. So bad. I don’t understand why they haven’t fixed the bugs STILL when it’s been like this for months..
United States
Upload avatar performance Fixing some other bugs.
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