United States*Indoor Air Quality* • Understand what your environmental quality is – real-time data on Wynd Score, general particle level, VOCs, CO2, Temperature, Humidity, Light, Noise, PM10, PM2.5, PM1.0, Pollen, Dust, Smog, Smoke, and Pet Dander *Outdoor Air Quality* • Understand what your outdoor air quality levels are – real-time data on AQI, PM2.5, Ozone, CO, and NO2. Wynd sources data from certified institutions and governmental air quality stations *Personal Air Quality* • Pair your Wynd Halo or Tracker to receive personalized, real-time air quality readings and track your personal exposure • Track your air quality over time – view your exposure over hours, days, weeks, months and years • Export historical levels of personal air quality exposure in CSV *Effective Solutions* • Connect your Wynd Home Purifier or Portable Purifier to control the purification level remotely • Enables automatic purification based on your personal air quality to create a bubble of clean air around you at all times • Monitor filter levels for optimal purification performance and get a notification when your filter needs to be replaced
IOS app
After a year where the app worked fine, I am now no longer able to connect the app to my MAX purifier. Have tried for several weeks, going through all the trouble shooting documents, but it simply will not connect. Their help desk has offered nothing that wasn’t already in the trouble shooting docs. Can’t control my purifier manually like I could with the app. I saw there was an update to the app in Jan 24, but still won’t connect. Still no support so I’ve given up.
United StatesWorks again!
This app finally works again. I was able to pair my halo and max purifier after not being able to do so for quite some time. It was super frustrating. Thank you to the devs that fixed whatever broke in last iOS update!
United StatesProducts won’t connect; useless
I have a Halo and two purifiers so I feel I’ve invested significant money into their products. Was hoping to buy a third purifier but Wynd has lost me as a customer. None of my products will connect to the app. So all the features I had loved are inaccessible (e.g. filter life etc). I’ve done all the troubleshooting multiple times, reset this and that, deleted app, contacted support all to no avail. I have been trying for several weeks to get the products online and have been completed ghosted by customer support. Maybe a Christmas miracle will happen and I’ll get a response….so, so disappointed.
United StatesHardware is great, app is not
I have been using two Wynd products (Halo and Max Purifier) for almost 2 years. The products are great, but this app on the iPhone platform has major issues pairing and keeping the products paired. For the past 2 months, I have been unable to pair (re-establish pairing) on my iPhone or my husband’s iPhone. We think the latest issue started around the same time as iOS v17 upgrade. Unfortunately, Wynd support isn’t much better than this app. I have tried all their “fixes”, even multiple attempts, to no avail. If I didn’t like the hardware, I would really complain. I’m incredibly frustrated with the lack of support, the app’s inability to pair, and the loss of product functionality.
United StatesIOS app DOES NOT work
Will not connect to the MAX purifier. Their support staff just regurgitates the same info that the troubleshooting guides offer. I would not purchase the MAX purifier until this gets resolved because most of the things they claim about the purifier are only available using the app.
United StatesIOS app
After a year where the app worked fine, I am now no longer able to connect the app to my MAX purifier. Have tried for several weeks, going through all the trouble shooting documents, but it simply will not connect. Their help desk has offered nothing that wasn’t already in the trouble shooting docs. Can’t control my purifier manually like I could with the app.
United StatesDoes not work
Aside from inaccurate hardware, the software is worse! Auto mode for the light is hit or miss, the Insights area stopped working a few versions back and support is non existant.
United States
* iOT devices setup fix.
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