Use our participant app to participate in study visits, complete trial assessments, communicate directly with the study team, and more — access to everything you need is in one convenient place. With the Science 37 platform participant app, you’ll be able to: Complete trial assessments easily from your own device. See what tasks you have to do for the day and plan ahead when you view your upcoming tasks. Chat directly with your study team using your preferred method, including text messaging*, phone calls, and video chats. (*May not be available for all studies.) Track your progress throughout your time in the trial. See what assessments you’ve completed and review all of your important trial documents. ABOUT SCIENCE 37: Science 37 is making the promise of virtual trials the new reality. By engaging with participants from the comfort of their own home, we provide access to participants who can never be reached by traditional site-based models. We have proven to enroll faster, retain participants at a higher rate, and reach a more representative population. Science 37 has conducted more decentralized, interventional trials than any other company, using an expansive, in-house network of telemedicine investigators and home-health nurses, who are supported by the industry’s most comprehensive, fully-integrated, decentralized clinical trial platform.
Crashing
I have tried to open app for over 2 weeks and it will start to open the crash.
Can’t access
Been unable to access the app this past week. It looks like I’m not the only one. 😐 I was able to log in, then a second later it kicked me out. Fortunately, I don’t need to submit another blood sample until March.
Shutting down
After I downloaded the latest update the app keeps shutting down.
Login Issues
Ever since apple did a software wi haven’t been able to login even after I reset my password several times. It just opens up and immediately shuts out, saying no account or error try again or call customer support which hasn’t helped. How can my study get completed if I’m unable to login the app?
Notifications
No matter how I set my notification time frames, this app will not notify me. I have to constantly check my trial for tasks to complete which is draining. All my setting in my phone for push notifications are allowed and the app is still not notifying me.
No Call
I was suppose to receive a call from you. The day and time was set and I even received a text the night before as a reminder. NO CALL. How legitimate is this program?
Frustrating
After not accepting my ID/PW, it went into a never ending notification that I had to wait for 15 minutes before requesting a new password. I deleted the app but cannot load a new one now. All this for fairly unimportant protection?
[+] General bug fixes and app optimization.
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