United StatesWhen it comes to health management, knowledge is power. The Optum TeleHealth Solution delivers that knowledge wirelessly through scales, blood pressure monitors, pulse oxymeters, thermometers and user-friendly health questions. The information collected through these devices is shared securely with both patients and their providers, arming both with vital data to help people stay healthy, get healthy or live with a condition. An easy and effective way to help manage conditions such as diabetes, COPD, heart failure and high-risk pregnancies, our TeleHealth solutions work with many Optum health management programs, providing an integrated and highly effective experience.
Garbage, like most things Optum has to offer
This app is garbage. It’s like it was designed by children and tested by no one. As a new user, it’s impossible to create a new account - you just keep going in circles of failure. I called the phone number listed at 10:30 am and guess what? They’re closed. Beyond irritating. Don’t waste your time.
United StatesWhen it works ...
October - At first, things went along fine. But after about five weeks, the app would only work one time, period. I then have to delete and download each morning. I’ve sent in messages using the app so, who knows where they went? And, I’ve informed the nurse but nothing has changed in several weeks! Two stars only until fixed. December 12 - Thank you for the download instructions! Still only works ONE TIME on a mobile phone (iPhone 6). Then it must be downloaded again everyday! I may be 72 years old but I’ve been working with “portable” computers since 1987. Also, desktops, laptops, and iPads. YOUR APP DOES NOT WORK CORRECTLY ON THIS IPHONE.
United StatesDoes not work
I have to delete the app and reinstall after each use. Very redundant and time consuming
United StatesSharon Morris
The app worked one time just fine and then I just get a blank screen. Why? Can’t do my weight.
United StatesNo stars!
Likes the app, at first. Now, I also have to delete and re-install daily to get it to work. Who wants to keep doing that?
United StatesWant work
Everyday i have to uninstall and reinstall to get it to work. Please fix ASAP
United StatesNot able to connect
Yesterday I got my scale and set up the app from OPTUM, but today I cannot access it. Have tried and tried, but to no avail. Tried to contact them, but there is no way to do it. Will have to call United healthcare and see if they can help. Very disappointed in this app.
United States
• Accessibility enhancements • Member initiated vacation feature
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