United StatesFlorida patients only, available in English and Spanish: On demand healthcare by phone, video, text or in person at your local Sanitas Medical Center. Save time and money with our free app and connect to the doctors and care teams you know and trust. Get 24/7 medical team support, manage and book televisit or in-person appointments, access to your personal health records, get visit details, medications, labs, tests, imaging, shots and more. Get real-time support from Sanitas nurses and health coaches, plus personalized care programs to manage your conditions and health goals. App features: Get Care Now • Check your symptoms and triage care with the backing of world class clinical decision tools and Sanitas care teams • Instantly connect with a Sanitas doctor or care team via chat, televisit or call a center • Chat with patient support Appointments • Book televisit or in-person appointments, manage upcoming appointments or review previous appointments MyHealth • Access your personal health records and get details about your visits, medications, labs, tests, screenings, shots and more • Maintain personal details and emergency contacts Care Programs • Get real-time support from Sanitas nurses and health coaches • Engage in personalized care programs to manage your conditions and health goals • Get alerts and notifications from the Sanitas care teams
No “Messages” tab
Although you will get notified you have received a new “message” from your provider, there is no tab to retrieve messages. This should be one of the main components of any health provider app to have a clear and easy way to communicate and receive correspondence with your provider. But this App fails to have this basic feature. It also does not record your past/future encounter. Bad all across.
United StatesTypos
They need some linguistics expert to come and rid of all the countless typos and Spanglish and improper sentences all throughout the app.
United StatesAppointment
La página está muy bonita y bien creada , lo que encuentro inconveniente es que no aparece ninguna de mis citas previas y las que están por venir, si quiero ver cuando es mi próxima cita el sisitema dice que no hay nada, deben trabajar con esto y hacer posible que esté siempre al día y actualizado ,accesible y rápido. No se si es cuando uno mismo crea una cita por la web es entonces que aparece la cita creada ? pero siempre que llamo al servicio al cliente y me crean mi cita y luego quiero verificar en mi página para no estar en el telelfono llamando y pasar por todo el proceso de la llamada no aparece nada . También con el app móvil deben trabajarlo , la apariencia de la página está en formato web y uno tiene que estar virando el celular para ver toda la página y durante el proceso de verificación del paciente y otras áreas se hace un inconveniente, definitivamente deben trabajar en la página ya que la nueva generación está usando estos medios más que antes , Gracias.
United StatesNo sirve para padres
Si uno tiene hijos menores no tiene la opcion como otras aplicaciones de ponerlos bajo la administración de un adulto, hay que crearles cuenta aparte con diferente correo y numero telefónico, y aún así sigue con errores. Ya de entrada el que uno como padre no tenga el acceso directo a esta información sino que le toque estar entrando por otros correos es poco practico e inseguro.
United StatesWow it’s not a well developed app
There’s so many issues from the beginning. Trying to create an account had glitches. It’s just not working properly. Also after I made my first appointment and hit the confirmation button, the screen just went blank. No message of confirmation. It didn’t bring me back to the Home Screen. Just blank. There’s things that need to be worked on for this to be a successful app. If I didn’t have to use it for insurance purposes I would have deleted the app.
United StatesEspañol
Por favor la version en ESPAÑOL en la aplicacion . No sean racistas
United StatesHorrible App
First, my upcoming appointment is missing. There is only one agent Carlos who provides the bare minimum assistance in the chatting feature. The app is glitching and when you report any issues, no one cares!
United States
Bug Fixing
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