United StatesBetter health means being better informed. Our refreshed app makes it easier to log in and check your cover details, keep on top of your extras limits and waiting periods, and find your nearest Members' Choice provider. You can also use the Medibank app to: • Make a claim and track its processing and approval. • Connect Apple Health to track your steps and earn Live Better points. • Find your nearest Medibank store. • Update your account details. • Request and download tax documents To use the updated App, you'll need to be a Medibank health insurance member. If you have Visitors Health Insurance, Working Visa Health Insurance or Overseas Student Health cover, you may not be able to use all the features.
Data doesn’t sync correct from Health app
Unfortunately, I've encountered significant issues with the live better data sync to Apple Health app. While my Peloton app seamlessly integrates with Apple Health, allowing for perfect data sync, the same cannot be said for Medibank Live better. Despite completing numerous 45-minute cycling sessions, they fail to register as active sessions within Medibank. This flaw extends beyond cycling, with various workout types such as meditation and HIIT cardio failing to sync correctly. It's frustrating not being able to track activities properly due to unreliable data sync. Overall, a disappointing experience 😣
United StatesOtp codes
1./ I have the app and when I chat u want to send a code to my mobile for security purposes I find this extremely difficult to chat with your support especially when I overseas and my mobile dies not have roaming Thus you should allow the otp to also go yo an emai 2/ you don’t have the facilty in the app to suspend the account when we travel overseas This makes it inconvenient and we have to chat What if I had an emergency like I have now and I need to travel and I have no time to chat with support online In fact this is really annoying and I may cancel my Medibank as I have a cooling period And of course if I cancel I have to chat or call . You don’t give an option to do these actions online
United StatesThe worst
Was this pile of junk even tested?
United StatesCannot paste password
Does not permit pasting of long, cryptic password from pasword manager. Therefore unable to sign in. Useless.
United StatesNot supported
You didn't support Student log in! Bad app. If there is anything less than one star I will rate your app with.
United StatesNot exciting, but hey this is health insurance.
Does what it says on the packet.
United States
With the latest version of the app we have made minor copy changes, enhanced security and fixed some annoying bugs to help keep the app running smoothly.
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