United StatesSave time and hassles while making the most of your HSA, HRA, and FSA health benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! Powerful features of the app include: Easy, Convenient & Secure • Simply login to the intuitive app using your same health benefits website username and password (or follow alternative instructions if provided) • No sensitive account information is ever stored on your mobile device • Use Touch ID or Face ID to quickly log in to the mobile app Connects You with the Details • Quickly check available balances 24/7 • View charts summarizing account(s) • View claims requiring receipts • Click to call or email Customer Service • View your statements and notifications • Scan product barcodes to determine their eligibility Provides Additional Time-Saving Options (if supported or applicable to your account(s)) • File a claim towards your FSA and HRA • Take or upload a picture of a receipt and submit for a new or existing claim • View, contribute and distribute HSA transactions • Pay bills from any account and add a payee • Manage your expenses by entering medical expense information and supporting documentation • Retrieve your forgotten username/password • Report a debit card as lost or stolen Powered by WEX Health®
Stopped working
Worked great for a few months but now it never loads. Unusable
United StatesApp doesn’t load
The app worked great for the first few months of using it but now for the past few weeks, it won’t load at all. I log in and it is stuck loading, doesn’t even pull anything up, then because it is trying to load and log in for so long, it times itself out. I am unable to see my claims, submit new receipts for reimbursement, I cannot see anything!! I have tried logging in using just my cellular data, my WiFi, my works WiFi, and WiFi at family members homes. It never works. I tried clicking the link for app support … shocker the website won’t even load. Says the link does not exist. Good job LBS.
United StatesLimited App
No app notifications, you can’t even see messages from your account in the app. All it’s good for is uploading receipts.
United StatesNot happy
I have to keep calling because I have 2 accounts . Things I purchase keeps getting denied because they are not placed on the right account . Call 10 times and still not straightened out . Not happy with this at all !
United StatesWorks, needs update.
Works ok, can see most information that’s available on the website. They do need to update it to show properly on the X/XS. The notch cuts into the top of the app on some screens. Not a huge deal, but looks hokey. Keep it up!
United StatesPointless
Gives no usable information whatsoever! Only gives balances. Pointless and worthless.
United StatesUnable to use
Although I've used this app in the past with no issues, it now crashes on every attempt. I have an iPhone 5 with an older iOS version. Perhaps that's the problem but if this app is no longer comparable, there should be an option to use an older version. Currently, every time I attorney to submit a claim, I get to the last step, which is uploading a receipt. As soon as I click on the appropriate button to do so, the app shuts down completely! I have deleted the app and re downloaded, restarted the phone and it still does the same thing. This, coupled with the fact that I can't access the website online, is VERY frustrating. ( online, it doesn't recognize either my old or new password to even sign on ). I am hesitant to change online password for fear it will then, no longer recognize the password that does connect me via my iPhone. Did I say this was frustrating?? It is... X 10 !!!
United States
• Enhanced security updates
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