United StatesHaylou Sports is a comprehensive healthcare APP. The APP, binding with smart watch, is able to record steps, heartrate, sleeping data and other data of your daily workouts. When Haylou Sports links to wearable device, you can use the APP to: （1）Record your daily steps, consumed calories, running distance and duration. （2）Record your sleeping that includes deep sleeping, light sleep and awake period. （3）Check with daily and monthly statistics of your workouts. （4）Set targets to urge yourself. （5）Learn more knowledges on workouts and healthcare in Cool Play Community. （6）This app may keep using your location even it’s not opened, which may also reduce your battery life span. （7）Please connect to synchronize data to Apple Health(HealthKit). Such data synchronization will also update all mobile data, data, consumed calories and sleeping information to Apple Health(HealthKit).
failed register
it doesn't work when i want to register and show fail message
United StatesUpgrade
please please please, upgrade the app and each! Need Farsi’s font, set desired backgrounds, set new themes...
United StatesHow should I delete my account?
How can I delete my account?
United StatesHow much time do u guys need to update this?!!
Just FRICKIN update this app!
United StatesDoesn’t precede after first screen
My app opens and asks for Bluetooth and location permission, then I can’t do anything!
United StatesRoom for improvement
The biggest problem is that data doesn’t get transferred to the Health app reliably. Nothing transfers unless I open the Health app, and only one day’s portion gets transferred; therefore, if I forget to open the Health app, I get gaps in my data. And there’s no way to bring in past data regardless of the fact that data exists in Haylou Sport. Please fix ASAP, and provide a way to pull in all data. In addition, when I wake up and take off my LS01 watch to take a shower, the app reports that I’m still sleeping!!! And even when I’m not wearing it, it continues to try to read my pulse, so the app shows inaccurate data.
United StatesUnable to get to Login Screen
Dear support team, I have purchased my Haylou NP01 watch but unfortunately that the app doesn’t allow me to connect, or even swipe! It freeze right after I open the app, stuck at the on boarding screen. Can you please contact me to this problem asap? My watch is completely useless unless I connect to the app, thank you very much!
United States
Fix the known bug and improve the user experience
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