Exerp Staff Mobile App is an app for group exercise trainers and personal trainers. It allows them to keep track of their classes/appointments with members, easily trade classes or sign up for classes missing an instructor. It can also be used to show-up members for classes. The App integrates directly into the back-end of Exerp for easy management of e.g. class schedules, bookings and member profiles.
Terrible product
This page isn’t long enough to describe all the terrible things about this app.
Studio Lead
Love this App
Notifications
Would love to receive notifications that someone has signed up for my workshop appear on my phone
Weekly view
Please for the love of god make a weekly view on the app.
Terrible update.
In the previous update, we were able to see booking types based on colors (just like the desktop app). In this update, it’s all just monochrome. It’s been weeks now and I’m still having a hard time adjusting to the visual change. Would LOVE to see colors incorporated again. You used to be able to contact participants directly through the app, but now you can’t. This makes it extremely inconvenient and a break in my workflow, if I need to reach out to a participant in a timely manner. When you click on their profile, their phone number and email are non-functioning buttons. So, you have to write it down and then reach out manually. I have also been in positions where the class participation will reflect zero participants, when in fact, people are signed up. I would have to refresh the page in order for the class participation to reflect accurately. I’m not sure if that’s so much of a bug as it is simply an inconvenience. It would be nice if the app updated in real time. This also presents itself as a problem when I need to book someone and it may appear that there is availability when in fact there isn’t. The previous version needed its performance enhancements. However, this current version is so different. It’s almost counterintuitive.
Updates actually made this app worse (yes, it’s possible)
Update with the newest version: (December ‘22) Worse than before. Very difficult to see each day, the color coding is gone, and I can’t copy member phone numbers from the app anymore. No notifications and members can sign up for a workshop or appointment up to the minute of the start time, meaning you constantly have to check your schedule or you will miss an appointment. The only thing that I don’t hate about this app is that I can schedule people through my phone since I’m rarely near a computer. I recently transferred locations and no longer have access to my worklog. No one knows who to contact to fix this. It’s a glitchy program on a desktop at best, is not intuitive and the mobile version is just easier access to a terrible program
There is only one good feature
Update with the newest version: (December ‘22) Worse than before. Very difficult to see each day, the color coding is gone, and I can’t copy member phone numbers from the app anymore The only thing that I don’t hate about this app is that I can schedule people through my phone since I’m rarely near a computer. I recently transferred locations and no longer have access to my worklog. No one knows who to contact to fix this. It’s a glitchy program on a desktop at best, is not intuitive and the mobile version is just easier access to a terrible program
changed app icon, some graphic elements, and some colors.
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