United States• Health and wellness content from the “Home” screen to keep you up to date with the latest trends and topics of interest. • My diary: the summary of your recent activity and the most relevant information about your health management. • My health: from where you can keep track of your health indicators, such as physical activity, weight, blood pressure, among others; being able to connect with Apple Health, Google Fit, Garmin and Fitbit. In addition to being able to calculate your Healthy Life Index, a value that allows you to know if you lead a healthy lifestyle. • Challenges: where you can see and sign up for different challenges to improve your health, check your achievements and compare yourself with other users of the application. As a DKV client you also have access to: • DKV Club Salud y Bienestar: where you can enjoy discounts, raffles and promotions on health and wellness services and products. From I want to take care of myself More you can view offers and the reservations you have made. With a health policy, DKV Selection or DKV Famedic Professional, you can also access: • Consultations: from where you can search for the specialty you want and you will see all the possibilities of care, face-to-face or video consultation with professionals from the medical staff or the DKV Virtual Health Space by video, chat and voice (depending on the specialty). In addition, you will be able to check your symptoms. • My health: with the Folder section, to store and consult your health documents, such as clinical tests, prescriptions or medical reports. In addition, you can share your entire portfolio with our doctors so you can get their opinion on your reports and test results. In addition, you can use the services for your minor relatives included in the policy And exclusively for health customers: From Home you can access: • Digital card, you will no longer need to carry your insurance health card with you, because you will have it on your mobile, available from the Home section, in the upper left corner. • My pharmacy: in the "Featured" section, to request new prescriptions, view your medications and electronic prescription, as well as chat with a pharmacy professional to answer your questions. In addition, you will see the related discounts of the DKV Health and Wellness Club. • Take care of your mind: in the "Featured" section, in which we group information on the state of your mental health and the possibility of receiving psychological guidance to solve those issues that concern you. In addition, you will see the related discounts of the DKV Health and Wellness Club. In addition, you can also enjoy: • Consultations: where in addition to the above, you can also request a consultation with a Coach who will help you lead healthy lifestyle habits (quit smoking, lose weight, etc.). You can also consult with a digital midwife, who will advise you via chat about your health and that of your baby during pregnancy and postpartum. And you can also request information on second medical opinion. • My health: personalized prevention plans with which you can complete questionnaires, which will be evaluated by a health professional who will guide you. If you have questions, you can contact us at [email protected] I want to take care of myself More is managed by DKV Servicios SA, which provides digital health services for DKV Seguros y Reaseguros SAE. Your data is treated securely in compliance with current legislation. Video calling is temporarily unavailable on iPad The symptom checker integrates with HealthKit to collect information from, with the option “What symptoms do you have?” In this way, if any data that HealthKit can provide is needed (temperature, among others), I want to take care of myself More will request access permission if it is the first time or it will consult the data if it has already been configured previously.
Pointless
Although finally I can search for a doctor without already having to know the city in which the doctor is located in order to search for it (?!?), this app really has no purpose and I see no reason to use it. As mentioned in other reviews, it has a calendar function (which requires that the user manually adds the events), it has a prescription section (which does not show prescriptions) and an analysis section (which, keeping in theme, also does not update with any info automatically). The ‘virtual card’ which should appear when I rotate my phone (landscape) just changes the text to microscopic size and doesnt rotate. Great QA process. It is not clear why a new app was released, nor why it was not rolled into the existing (and still available) other DKV app but, either way, this ‘new’ app does little more than the other and serves no purpose other than confuse users with…multiple apps. Oh, and mine is in English and there is no way to change the language that I can find. Strange when it is a Spanish company, with service in Spain, and my online account login and info is in Spanish. Thanks DKV.
United StatesWhy another app? Either way, it doesnt load
Why is there another DKV app when I already have a DKV Movil app? And if it is so important, why was I not notified that it would replace the old one? I created a new user account, because why should the same company have apps for the same product with the same login info, and the app does not load. All that happens is a spinning icon that says “Loading”. Thanks DKV!
United Statesuseless
The announcements for the promise that you can see results your visits your doctors etc. Etc. I have been looking to find my eight or so doctor visits nine or so medication’s and various test in the app folder section. It says no documents available. I have been on the phone with technical support at least six times for four hours total. What they have finally been able to make clear with me is that only the prescriptions you make by calling your doctor with the app or stored in the app which means that your doctor gives you a prescription you can’t feel it but you need to go home and call another doctor and tell him you’re getting this prescription so you have to enter everything yourself in essence. There is no visible way to make an appointment on the app for a physical medical visit. The only available appointments through the app or virtual appointments. If you need to see or be seen by a doctor there is no record of it on the app you cannot get information on your visits. You cannot contact your doctor. You cannot contact a center.The only list of my prescriptions or your prescriptions are the notes you have to keep for yourself. There’s no place to enter them in the app so you could store them there. Except for keeping a copy of your card available, The English term for this is a piece of….
United States
In this new version of the app, we have highlighted the physiotherapy specialty within the "Consultations" section. We also include a new design of information cards that allow us to know the details about each section of the app. In addition, we solve different problems detected and prepare the app for future functionalities. For any questions, write to us at [email protected]
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