United StatesView Policy information (policy start & end date, benefits covered. Option to download E-Card for all family members. Search the nearest network provider. View the status of Pre-Approvals. Submit new claim & track the status of claim till payment. Medical History of the family. Reminder Setting for medication. Automatic dial & intelligent recognition of member for enhanced customer experience Option to initiate a call to the nearest provider in case of emergency along with a trigger to Al Koot customer service team to ensure assistance is provided.
Alkoot Apps
The new version is much better than the old one.
United StatesOne option at a time
The app gets stuck every time, it’s updated but still the same. Example, I go an me check the limit for dental, I am unable to go back and check other options. I have to exit the app and come back again. Its user friendly.
United StatesBad
Very bad not working with iPhone
United StatesThé app keeps asking to login
Thé app is annoying and keeps asking me to login disaster
United StatesApple wallet
Should add the functionality of having you E card in Apple wallet
United StatesNeeds major update & fixes
App design is poor. Has performance issues. Crashes at certain functions. Password stored explicitly in user profile! That’s a major security issue!
United StatesLimited App
Limited app. Not much functionality. Crashes a lot. Preapproval section doesn’t work. The app needs a lot of work to be up to standard with competitor insurance companies.
United States
Performance improvement
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