Cashword by Idaho Lottery

App works. I've never won so who knows. But the app has been broken for about 2 weeks. Tried to delete and download again but to no avail. Seems like it's rigged when it doesn't work!

AmKappThu, Mar 21, 2024

United States

Every since I got the VIP site my cashword doesn’t work. I tap it to play and it immediately blinks off. Does not let me log in. As much as I try. And the VIP site won’t let me play cashword. So what is the use. I have had this app for 12 years just to have it quit now. Not good.

mad sailor of orange bogWed, Mar 20, 2024

United States

The app won’t allow you to open it.

Squeak mouseWed, Mar 20, 2024

United States

Multiple attempts, over months, to login to app or through cashword site on web, never worked. Getting same message as other users “check email address or password”. It states that it is the same credentials as vip site. But those credentials do not work for cashword site or app and there is no option to re-register. I have no issues logging in to vip club site or app. Have gone through password reset process multiple times and still same results, credentials work for id lottery site, vip club app etc, but do not work for cashword. I have reached out to id lottery through the feedback option etc multiple times. Received zero response. Pretty disappointing that they are “offering” a promotion that many people can’t seem to access; feels kind of scammy frankly. The newer Idaho lottery app is pretty solid, so it’s extremely frustrating that they can’t integrate this promo feature in there or figure out the stand alone for the many people who are experiencing the exact same issues. If you can’t honor the promo by granting access to it, there is a problem, and as a state entity it seems someone should be paying more attention.

Hungry FanFri, Dec 8, 2023

United States

Update....network error is not ideal

williamtwoMon, Dec 7, 2015

United States

I've been using this app for quite a while now and I update it and now it won't work!!! Please fix this!!!

PereaultFri, Nov 27, 2015

United States

With the thousands of Idaho Lottery tickets sold carrying the QRCode on the back for this app, and the fact that there is NO OTHER WAY to use the app second chance code, the Idaho Lottery is committing fraud with each and every ticket sold as long as the app continues to malfunction. I am copying this review and providing it in my complaint with the Idaho Attorney Generals Office and Apple iTunes customer support. Fix this app! And provide a way for those you've committed fraud upon to be properly compensated for their loss; anything else would be unacceptable! You have the ability to contact me through my iTunes account information as it was required to complete this review.

Tai'daisharWed, Nov 25, 2015

United States