Experience the future of delivery with ZMall Delivery! Created by ETTA Solutions plc, we're not just an app – we're an entire marketplace at your fingertips. From delectable dishes to trendy clothing, we cover it all. Our eCommerce + delivery platform brings local merchants right to your door. Discover a selection ranging from Food, Drinks, and Groceries to Clothing and more. It's convenience redefined. Key Features: Locality Based Merchant Selection: Choose from a variety of local merchants tailored to your area. We bring your neighborhood favorites closer than ever. Intuitive Design: Our user-friendly interface ensures smooth navigation and effortless ordering, making your delivery experience a breeze. Real-Time Tracking: Watch your order's journey in real-time. No more guessing – know exactly when your cravings will arrive. Brand Loyalty and Cash-Back: Enjoy rewards and cash-back as you explore our diverse offerings. Your loyalty is our delight. Customer Feedback: Your voice matters. Share your thoughts to help us serve you better and enhance your ZMall experience. "Why trek to the mall when you have ZMall? From Food, Drinks, Groceries, to Clothing – name it, we DELIVER it. Elevate your convenience game with ZMall Delivery today!"
Worst experience
My food was not closed properly and I found everthin on the plastic bag . Terrible customer service
United StatesDr alula
Took more than an hour
United StatesStore munchie doesn’t have the order
The app accepted the order and said the store had it after doing the check and then as always here in Ethiopia they don’t have it. Poor service and worse customer support
United StatesDisappointed
The last two orders have been Horrible. Todays orders came took more than two hours even that is after I made 22 calls … I ordered delivery via car for speed it was delivered in bicycle and I was still charged as if it was delivered via car. I put note stating no chilli sauce, no onions and no pickles . It came with onion, pickles and worse was very hot with extra chilli. Call center wouldn’t pick up phone to update the status , system said driver reached store after an hour and it got stuck there with no update . I was a user of ZMall but I will never order again. I guess your service has gone bad and u are not doing anything to fix. Very sad since you started good. Finot
United StatesLate
I had to wait more than 2 hours for my food to be delivered for the second time but the person who delivered the food apologized he was excellent but it’s the last time I order from here
United StatesComplaint
The food was very cold when it arrived and it was the second time.
United StatesNot preferable if you want good service!
My recent experience with ZMall was absolutely terrible , I placed order , paid online and got cancelled after I called numerous time to check to their call center in which they are very rude and unhelpful, and also second order from their recommended location also got cancelled after waiting 2 hours , please mind I get this update after I called numerous time again to reach their call center. I know the issue is due to lack of much competitors but till then I suggest using deliver addis, I am getting better service with deliver addis to be honest lately.
United States
- Bug fixes
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