United StatesRewards…Redefined The Stand App gives you a better, faster, and more convenient way to order The Stand while getting rewarded. Find your nearest location and order pickup or delivery from the comfort of your home or when you’re out and about. FEATURES EARN POINTS & REDEEM REWARDS - Earn 1 point per $1 spent automatically with in-app purchases - Scan your app in-store to keep earning on every visit - Bank points and redeem to save money on your order or get free food ORDER AHEAD - Build, customize, and save your favorite orders - Order for pickup & skip the line when you arrive - Order delivery and track your order in real time CONTACTLESS IN-STORE PAYMENTS - Reload your credit, check your funds, and pay with your phone - Connect a credit card to your account for faster payments NEWS & OFFERS - Stay current with all The Stand news by email or push notifications - Take advantage of our special offers and promotions
Useless
Captcha is the worst.
United StatesNo way to order thru app!!
They need to update the app immediately or else they will lose customers to other joints who has much better user interface on app. It takes much longer to try to place order than just standing in line….
United StatesYou had one job
How does an app in 2024 fail at doing the most basic and important function of taking payment. I can’t remember the last time I used an app that was this flawed. Did no one do any basic testing before putting this out
United StatesApp not working
I got a coupon with QR codes I scan it and it takes me to the codes. Not the apps. Second time scanning it again send me to download app. Ok did all that. Now I can’t even get into the menu to order.
United StatesWorst app on my phone
The logic trees are terrible. A lot of waiting for loading. Doesn’t remember common locations. Easy to “fat finger” button the wrong locations. Have accidentally ordered from wrong location twice because of how finicky the location selection screen is. Does not enable quick reordering. The worst UX app on my phone today.
United StatesTerrible app
Tried resetting my password 3 times , won’t work . Tried to check out without logging in as a guest that was a no go . I tried calling restaurant to order only thru app. So you know what I didn’t even go here . Either have an app that works or you can check out as guest otherwise you lose business
United StatesGood for scanning in-store. Terrible otherwise
Every time I try to put in an order it takes me like 10 minutes. I have saved my favorite store, and favorite order, and favorite credit card, yet it still takes forever and is not intuitive. It should be simple: Click order, click favorite restaurant, click favorite order, check out! But no… it takes you on a journey of many different screens, slow to load, and leads to frozen screens. Even if you are able to find your favorite order in the first place, good luck making any edits to it without starting all over. The developer needs to be fired or do some research like playing around with Starbucks’ app. Do some market surveys before publishing a terrible product and tarnishing the reputation of a decent restaurant with good food. Sorry, just frustrated each time I use the app. Others need to know. Please make it more intuitive and minimize the number of taps needed to replace an order.
United States
Customer history enhancement.
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