What you need, when you need it. Smood is one of the leading home delivery companies in Switzerland. Founded in Geneva in 2012, Smood now operates in the 25 largest cities in Switzerland. Initially specialising in home meal delivery, Smood quickly expanded into other areas. With a vocation to be the Swiss Army knife of home delivery, Smood now offers thousands of products for delivery across several categories (groceries, florists, wine shops, parapharmacy and beauty, etc.), all in partnership with emblematic local or national brands. We are committed to an ongoing process of social responsibility. Smood is one of the only companies in the Swiss home delivery sector where all the delivery staff are employed by the company. As such, the teams benefit from working conditions guaranteed by a Collective Labour Agreement, governed by Swiss law. We are proud to lead the way and offer our employees some of the best working conditions in the industry. As a Swiss technology company, we develop our own platforms, applications and algorithms to give our customers the ability to order the products they want, when they want. Our customer service is available every day and answers our customers in French, German, Italian and English. Our mission is to make our customers smile. Smood in a few figures: +1150 employees, including 1000 salaried delivery staff +25 cities in Switzerland +2500 partner restaurants and shops +4.5 million smiles delivered Download the app! Keep Smood at your fingertips to order when you want and where you want. With the app you can stay informed about our exclusive offers, our news and follow your orders in real time.
Won't connect
Error message: Unable to establish an internet connection. Attempting to reconnect. I have never been able to use it. Just see the error message. Latest Iphone 15 Pro Max
United StatesInconsistent
I have used Smood off and on for the past 1.5 years. The service is inconsistent and unreliable. We have an issue with almost every other order. It is not normal that customers need to contact customer service so often for incorrect orders, non confirmed orders, non delivery, etc. Use a different food delivery app.
United StatesI would give them a zero if I could
If you want a great conversation with customer service about the idea of food, this app is great if you actually want food delivered use any other app. Literally, a carrier pigeon has a higher likelihood of successfully dropping food on you, than successfully using this app.
United StatesValerie
After the last uodate it is the WORST delivery service ever! Nothing works now, I cannot order anything for hours, a lot of bugs.. shaming updates!
United StatesUnable to register
Unable to register due to “API Connection Error”
United StatesSends spam
This app sends promotional push notifications and emails. It also allows Sign in with Apple but claims that Apple private email addresses are not valid, forcing you to enter another one. Finally, it is buggy. I am an app developer myself, and I was unable to place an order after several attempts; the only things I got from downloading it were lost time, reduced space on the device, App Library clutter, and spam.
United StatesAPI Registration error
There is an API error preventing you from opening an account. I’m hungry guys come on…
United States
Bug fixes and improvements. We continually update our app to give you the best experience possible. Come back on a regular basis to see the latest fixes and new features. Do you like our application ? Do not hesitate to give us a rating! Your comments contribute to the improvement of Smood. Your satisfaction is our priority.
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