Enjoy quick, convenient access to over 300 varieties of the world’s finest teas with the Harney & Sons Fine Teas app! Shop from your mobile device and enjoy free shipping on every order of your favorite teas, created by master blenders. Harney & Sons was founded in 1983 by John Harney and today is recognized as a leading, world-class tea sourcer and blender. Our app allows you to easily order popular teas like Hot Cinnamon Spice, Earl Grey Supreme, Paris, English Breakfast, Matcha, Chai, oolong, green teas, wellness teas, decaf and herbal teas and hundreds more! Whether you enjoy hot teas or cold teas, or if you prefer to use loose tea, sachets or teabags, we’ve got you covered! Harney & Sons app user benefits include: Instant access to world-class teas anytime, anywhere Convenient shopping and ordering Free shipping on every order Exclusive deals and benefits We know every customer has their favorite types of teas, which is why we offer not only traditional teas packaged in our famous tins but also carry a line of iced teas and bottled teas. Looking for a little extra fun? Try our bubble tea! Looking to keep the calories at bay? The vast majority of our teas do not have any added sugars, making them naturally calorie- and sugar-free. We also offer teas that are kosher, as well as several that are certified fair trade. You’ll also have access to tea wares including teapots, teacup sets, kettles, informal tea mugs, fine china and more. Enjoy our selection of shortbreads, cookies, scone mixes, jams and everything you need to create the perfect morning or afternoon tea. When you join our rewards program, your purchases allow you to earn points you can redeem toward more tea and wares! Looking for that special gift but just can’t choose? That’s why we carry gift cards to make gift-giving that much easier. At Harney, we believe that you should only drink teas that make you smile, so that’s the only kind we make! We also believe that any time is tea time – with this app, you can turn any time into tea shopping and ordering time!
Great tea! App needs work.
I love the tea they make. Every one I’ve tried so far has been wonderful. The app though, is a bit prone to glitches. Someone spilled water into my London Fog tin and when I went to make some this afternoon, I found it full of mold. Gross. Nearly full tin, into the trash. I have some Scottish Afternoon on hand though, so made that instead. I went to order more tea and my Wishlist is empty. Shouldn’t be. The app says I’m logged in and it’s up to date. 🤷🏻 Then I added a few things to my cart. Went to check out. Cart’s empty. 🫣 Sigh. Worst come to worst, I’ll delete and reinstall the app. It’s slightly annoying having these issues nearly every time though. It would be great if they’d squash some of those bugs soon. This has been ongoing for months.
app needs some work
I love Harney & Son’s Teas. I really wanted to love the app too, but it doesn’t seem to be fully developed. It lagged and took awhile for each item I selected to load, so it made placing my order frustrating. I opened the website to compare experiences and the website is so much more efficient. The app is also missing a lot of information that the website has, so that’s also disappointing. I used the app to get the discount, so I guess it balanced out some, but the app needs a lot of work to match the user experience of the website.
Ordering is broken, favorites not saved
I have tried and tried to add my shipping address to place an order. It will not save it. After entering my address and saving it, it doesn’t show up in my list of addresses. I have added favorites to my wishlist yet now when I open the app, my wishlist is empty, despite being logged in. Both of these are features that I would expect to work in any app. Please fix these as they have been broken for months.
Checkout doesn’t work
It’s easier to browse the teas on the app but the items in the shopping cart tend to appear and disappear during checkout. If you go back twice it will double the amount in your cart. If you get to the point where you can submit the payment it just kind of hangs then returns to the cart page. I ended up going to the website and placing the order there.
Great tea, horrible app
Can I give it zero stars? I think this may be the worst app I use, or in this case, attempt to use. Just placed an order a few hours ago, and needed to use the app to take advantage of a 20% discount which was only available by using the app. I would usually go to the website to place orders so I didn’t have to be tortured by this app, but the discount was only good for app placed orders. It took me about 30 minutes to place my order, because this disgusting app would freeze, reboot, screen would go black, etc. Finally I was able to checkout. The discount was to be applied automatically at checkout, but after having to go through all that torture, nothing was applied. I had to call Harney Customer Service to request they apply it to my order. While I was at it, I suggested they get another developer to do their app. This app makes them look bad. They should just shut it down until someone does it right. Customers can always use the website in the meantime. BTW, their tea is great.
Info I want not accessible
So frustrating, Trying to see when my next subscription shipment is but info cut off in my app account & can’t access it. It has happened with other info as well over the year. Please fix your bugs!
App Terrible, Tea Great
This review is only about the app. The latest update on the app has made it unusable. My wishlist that I’ve spent a long time curating was completely emptied. I have to sign on every couple of openings of the app. After using the search function, it would show me my results but not let me click on a single thing. When looking at a list of teas and scrolling down, it would reload the entire list, put me up at the beginning of the list, and again everything became unclickable. And as always, redeeming rewards is such a hassle.
Enhanced recommendations on product description and cart page.
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