The Best Asian Food Delivery! --- Fantuan delivery offers the largest selection of your favourite Asian restaurants and all other local favourite cuisines delivered to your door, anytime and anywhere. 【Fantuan Delivery & Pick-up 】 Bringing the taste of authentic Asian cuisines to your door. Browse from hundreds of local restaurants to traditional Asian restaurants in your city. Unsure of what to eat tonight? Let Fantuan help filter the restaurants you crave. Promotions: Enjoy new promotions everyday and coupon codes to help you save. Self Pick-up: Order on our app and pick-up meals at restaurants. Eliminate wait times, and enjoy further savings. (Enjoy 10% OFF Pick-up orders, No delivery fees, No tips, No transaction fee.) Exclusive Restaurants: Find restaurants exclusive to Fantuan Restaurants Partners include: Haidilao Hotpot, Coco bubble tea, Sharetea, Dinesty, Church’s Chicken, Subway, Me+Crepe, Old Xian, and more. BBQ, hotpot, dumpling, dimsum, bubble tea, brunch, cake… 【Additional Service】 Fantuan Errands Need to deliver a parcel and don’t have the time to do it yourself? Or need to buy something from the supermarket but too lazy to leave the home? Fantuan Errands is here to help! We can help you to deliver or collect parcels from: important documents, keys, flowers, etc.. just name it. We are here to help! TT Mart You can now order grocery and convenience store items on Fantuan! Unlimited selections of daily essentials, fresh produce, Asian popular snacks and more delivered to your door! Multiple Payment Methods visa/master/ApplePay/Paypal/Vemo/Cash/Alipay/WechatPay 【About Fantuan】 Fantuan was founded in Vancouver, Canada in 2014. With a mission of "life made easier", we are a technology company that provides a one-stop platform connecting people and their local community. Fantuan operates in major cities across Canada, the United States, Australia and the UK. As the world's leading life service platform, we enable our users to unlock access to the richness of their neighborhood and the city. From food and grocery delivery to convenience and daily deals, Fantuan is bringing communities closer together than ever before. Fantuan is also one of the Deloitte Canada Fast 50 companies. 【Contact】 Become a merchant partner: https://merchant.fantuanorder.com/ Become a driver: https://delivery.fantuan.ca/#/registration For order inquiry, please contact Canada: +1 7784022900 United States: +1 2134591886 Australia: +61 370678999 United Kingdom: +44 8000584061 For all other inquiries, please email: [email protected]
Good 👍
Very nice 👍
United StatesHorrible Customer Support
Food never get delivered and delivery guy lied about the calling. The customer support shut off my complaint directly. This company deserves no customer.
United StatesAbout 30% extra added
Very expensive for delivery even for pick up. About 30% added on menu’s pricing, before the other service fees or platform fees. Not worth to order the pick up, should just call for take out directly.
United States隐藏收费 配送慢
很小的小字写配送员收费 不在总费用里显示 结完账才发现有这笔收费 配送很慢 商家做好了每次骑手都慢慢悠悠的来送 至少一个多小时
United StatesRude delivery man and insulting customer service
TLDR: Use DoorDash, Uber eats, any other platform unless this is your only option. But lower your expectation because you won’t be treated with respect. We had a terrible experience with our first order placed with Fantuan and will never use it again. The delivery person called telling us he’d arrive after 10min but only 5min later when we are rushing to get to the lobby he called scolding us for keeping him wait. When we get the order one bubble tea was completely spilled in the bag and soaked all the other items. The delivery person was not apologetic at all and blamed the restaurant for the problem (which is nearly impossible that the restaurant handed him a spilled item upside down). This experience basically had ruined our whole night and we were left with no choice but go to trouble to place another order on another platform again. When we reached out to the customer service they only agree to reimburse for the item that was damaged, meaning they do not acknowledge any of the emotional impact that this incident caused us. We have used DoorDash and Uber eats for so many years now and this never happened once and it’s almost certain the platform, the company, the US team got a problem and fail to treat their customers properly. Side note: after downloading the app it claims to give you all sorts of coupons but it’s just a trick to lure you in - I tried placing the same order on DoorDash without any coupons and it gave me the same checkout amount.
United StatesSo many discount！
Love Chinese food love this App
United StatesWorst customer service
They blame the order missing on you when your order got stolen, and ask you to provide cctv to investigate if it’s driver’s responsibility. With all those service fee and taxes, it’s a waste of money to use this app because you’ll be responsible to missing delivery.
United States
Want a easy life? Fantuan provide Chinese food, Japanese cuisine, Korean food, pizza, burger, etc, to satisfy your appetite. Fresh groceries and daily essentials delivered to your doorstep provide you more convenience. Activities like KTV, murder mystery games, and show tickets provide you happy weekends. The new version of our app offers more discounts and a smoother ordering experience. Download it now and give it a try!
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