Enjoy fast, easy order management at your fingertips with ezManage on your iPhone or iPad. Restaurant and catering operators on the ezCater Marketplace can accept orders, view all past and upcoming orders, and even create PDFs of orders to print or share. ezManage is designed for order management on the go: TIMELY: Push notifications alert you to orders, which you can respond to right away. EFFICIENT: Quickly accept orders, view order details, and share an order as a PDF. POLISHED: Specifically designed for iPhone, the app is clean and responsive. PERSONAL: Since it’s on your phone and not a shared device, you’re always signed in. HANDY: Your phone’s always with you. Now your catering business is too. Here's what you can do: TO DO: View and respond to orders requiring action (accept/reject, confirm modification, etc.). ORDERS: View all orders, filter by store and time period, create and share a PDF of an order. ACCOUNT: Contact ezCater by phone or email, send app feedback, view app tutorial.
Zero customer service after on boarding
I had high hopes to get my restaurant on this platform. During the initial on boarding process, I had constant communication with the only two individuals with the set up. Once I received an email that my restaurant was live, I hoped online to check it out. Sadly, my menu “serves” was wrong with every item. I contacted both individuals without getting what seems would be a simple fix resulting with me calling the 800 number to deactivate my account.
United StatesGreat app!
Easy to use and manage catering orders for local restaurants.
United StatesReally bad costumer service
I had an order ready for more that 4 hours in my restaurant and the driver cancelled 3 times .
United StatesWorst Customer Service
We have been using EZ Cater for years now- I think about 4. They have always and still do have the worst customer service ever. If you, the business, needs something be prepared to have to reach out multiple times and never get a response. However, when they need to reconfirm an order whether it’s 10pm or 6am they will call and call dozens of times. The service is a joke and they pay for google ads using their ‘partners’ names so they can get a piece of everything.
United States👌
We enjoy working with this company!!! Covid and all, an absolute joy.
United StatesHoping for a notification sound to be added
Love and user friendly! The only reason for 4 stars is because I wish it had a notification sound. I would love it even more if it did!
United StatesApp kicks me off after login!!!!
I log in fine, hit the order or ranking and it logs me out. It worked fine before.
United States
We're always working to improve your ezCater experience. This release includes regular maintenance changes and prep work for some upcoming features. Thanks for being an ezCater Partner!
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