United StatesClub Marriott membership offers benefits on accommodation and dining at over 350 Marriott International hotels, including 1000 restaurants in Asia Pacific and over 70 spas at participating Marriott International hotels in India. Club Marriott Member Benefits • Sign up as a Guest User and get two vouchers each of 20% discount on dining for up to 10 guests and 20% off on select spa services at over 70 participating Marriott International hotels in India. • Enrol as a Club Marriott member from one of our 80 participating hotels in India and enjoy up to a 25% off on dining, exclusive offers on stay and spa and up to 20% off on dining at over 350 participating Marriott hotels in Asia Pacific. • Enjoy free meals, free night stays and a range of one-time use certificates at your chosen hotel. App Features Club Marriott South Asia App allows easy enrolment and use of the membership benefits across participating Marriott International hotels. • Online table reservations with preferences and feedback • Unique and curated experiences • Plan and customise business and social events • Personalised offers • Unique gifting of Marriott experiences Brands Participating hotels from the following Marriott International brands: The Ritz-Carlton, The St. Regis, The Luxury Collection, W Hotels, JW Marriott, Autograph Collection, Marriott, Sheraton, Le Meridien, Westin, Renaissance, Tribute Portfolio, Aloft, Courtyard by Marriott, Fairfield Inn and Suites, Four Points, Marriott Executive Apartments.
Customer service
The most unfriendly customer service that you have. There is no response from the customer service. In todays world when getting connected is very easy, getting through to your customer service is harder than a firewall. None of your customer executive, especially Shaaista are at all helpful or even willing to help you. Only when there is an involvement of money, do they show their concern otherwise it’s as if they have turned deaf.
United StatesClub app
App does not open at all
United StatesWorthless man’s poor support
Worthless app and poor support. OTP don’t work and I tried with many different numbers. Support doesn’t know how resolve and is uninformed. Supposedly only Indian phone numbers work (why if it’s a regional app?) and then Indian number doesn’t work either. Trash. Don’t waste your time.
United StatesWorst app
This new South Asia app is worst, has zillion bugs.
United StatesCan’t even activate
Multiple attempts to use. Activating membership itself doesn’t work. You try to chat with an associate and they tell you to close and open the app which loses the chat. You are given 30 Sec to enter otp but it takes longer to receive otp. If you get past the otp stage then you can’t setup Pw which is greyed out. And you start again at top of the app, activate membership… terrible!
United StatesHorrendous redemption process
Absolutely terrible redemption system. No one wants to hand over their unlocked phone to restaurant staff for 3-4mins while they try and redeem the voucher. Horrendous. The old system of physical card and vouchers was much better. This system is a disgrace to technology and should not exist in 2022. You could I stead simply use QR codes for redemption vouchers rather than requiring customer’s mobile phone to be handed over. Wish I could get a refund.
United StatesNot Good
Custmor care service are manipulating things and not mentioned clear thing at the time of buying a membership. I’m really disappointed.
United States
- Bug fixes and performance enhancements. - Features enhancements. - Seamless user experience.
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