Valu is a Universal Financial Technology Powerhouse, providing cutting-edge financial solutions and services that empower individuals to pursue their aspirations. We developed our offerings to provide you with everything you need through one platform. Our expanded suite of fully digitized products and services will empower individuals and businesses and foster financial inclusion. Besides the BNPL, Valu offers an instant cash redemption program, savings solution, investment products, B2B services and more. Hence, it was about time for Valu to undergo a brand restructuring to reflect the breadth and depth of its brand portfolio, and its current position as a universal financial technology powerhouse.
A disgrace for a service!
First of all i would lime to say that i have been using valu for over a year now and clearly they only care for the company and not the consumer what so ever! They blocked my account for no reason and only demands to pay-up the monthly dues and not to make any further purchases after granting them 7%+ intrest rate for over a year now. They did not inform me that they will do so and their customer service agent simply told me if you don't like it just leave us. And now they are avoiding me completly over all their contacts. So simply i have filed a report for the consumer protection agency in Egypt and i will be hearing from them soon. Have a nice time toying with your customers around more.
Worst decision in my life
This app takes up to 40% interest I wouldn’t recommend using it, your almost paying 1.5x the thing you bought
Scammers
Beware of using Sh2lbaz, it’s a scam. They don’t transfer the amount and you pay them as dues without getting them refunded.
Slow
With every update the app becomes even worse it’s super slow and takes a loooooonggg time to load and sometimes the loading just fails which is frustrating when I’m trying to pay my due This recent update is by far the worst the app pretty much doesn’t load
R
Why doesn’t it open even if it needs updating app like this should open at anytime I need it .. it doesn’t wanna open it asks for the update and it doesn’t want to be downloaded at the same time I tried different wifi and mobile data it keeps loading with no update and the app is closed for me like this
One of Worst Service i ever use
Bad Choice + No Option to Remove your Account
Not satisfied
Six days trying to pay my installments through the app , app was locked , no support what so ever Very bad customer service . App is locked and could not regain it Hot number and WhatsApp are automated, no human to take with
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