United StatesFull Description: Enjoy convenient and secure banking with this innovative digitized channel. The available services offer flexibility with account management and the ease of executing financial transactions seamlessly. Customers benefit from real time account monitoring in a secure and simplified way. Some of the key features of the UMB SpeedApp include the following: Check Account Balances -Check Transaction History -Airtime top up for Self & Others -Bill Payment Services -Request Services – Statement, Cheque Book, etc. -Locate Us – Branch & ATM -Product Information -Bancassurance Services -Funds Transfer Services -Loan Services -Investment Services -Card Services -Standing Order Services -Forex Rates -My Profile
Billing
Why do I need a billing information to access the app??????
United StatesThe apps has problem
I have downloaded this apps several times and it does not work for me . It will send you OTP code and when you input it on the apps the same system that send me the code will tell me it’s not correct . Your system need an over look . This is my Ghana number 0207496254 .
United StatesAIRTIME AND BUNDLE TOP UP
I bought airtime and data bundle, the amount was deducted from my account yesterday the 5th of November and I still have not received the airtime and data I bought…. I’ve was deducted and the money hasn’t returned yet the airtime and bundle hasn’t shown either ❗️
United StatesIssues with the workers
Please or without my Account money the bank can’t work or make payment for their needs or the branch is full of Criminals or if not kindly give me back my money and block the Account because The Branch Here in Tamale said the Account can’t be Closed, but they are using my Money so as I say kindly give me back my Money and closed it up Even as I am the owner they got angry 😡 when I asked for copy of anything under my Account… Because The Branch has hold the Account Since 2020 but they never stop taking out 25gh from my Personal Account every month end without letting me to use my own money And I ain’t kid , I also got family to feed so don’t just use my 13,864.44gh on your family issues and worker’s payment
United StatesIssues with the workers
The workers under umb has stole my money almost 2 years now and I have been going and communicating with their WhatsApp or other social media platforms but it sounds like it’s plan things under the workers because they said my account is blocked which means I can’t withdraw any money from it till it’s fixed and it’s was lies because they don’t have any evidence to show it’s blocked but they always take out 25gh from my account without letting me to withdraw from my own account and as we all knew it’s scam the branch just want to steal it
United StatesSo Unreliable
For weeks now I’ve been trying to withdraw some money through the app and it doesn’t seem to work. This is so disappointing and I’m gonna delete it as soon as I empty my account!
United StatesPoor customer service
This app has not been wrking since time memorial. All effort to get it sorted out proves futile, either at your branch or phone call. Meanwhile your customers service representatives are very rude and not welcoming, when you call them on phone it’s as if you are bothering them . They will be in a rush to put you off the phone, oh and your airport branch customer service representatives are so rude, they look down on people base on their own analogy. Especially one slim dark woman. They don’t smile at you, they relate with you as if you are their rival and makes you feel so uncomfortable. I hv been banking with this bank since 2014 when it’s was merchant bank, but now I’m tired of your poor services
United States
1) Transfers from Vodafone and AirtelTigo Wallets to UMB Accounts & Wallet 2) Improved Bills Payment 3) Data bundles purchase 4) Self-service password reset
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