United StatesTENCU is a full-service financial institution committed to providing our members with the tools and knowledge necessary for personal financial growth and a sound financial future. With TENCU Mobile Banking App you can securely access your accounts at any time. * Transfer to and from other financial institutions & between your own TENCU accounts. * Manage your cards and also lock and unlock them if you see the need. * Pay a friend from your phone. * Remotely Deposit checks. * Set merchant and transaction limits on your debit cards. * View and manage your accounts on your time. * Set account alerts and receive email and text messages if enabled. * Contact us with secure messaging. * Among other features.
Service
Great service and very nice & friendly staff. Eager to help if problems arise.
United StatesLot better set up!
Think this site has gotten better than it was in the past.
United StatesOnline banking
Being able to transfer funds from one account to another is the best way to manage your money. It’s very convenient.
United StatesPoor Design and User Experience
Reminds me of a junior level product design team thats driving this app. Lacks common functionality found in most apps that have been around for YEARS. The user experience is awful. The design reminds me of early web design back in the 90s. If TCU is building this in house consider bringing in experienced skill sets around UI/UX and stronger development skills under senior product development management. If this is a white label approach dump the vendor as they obviously dont know how to deliver functional solutions. Disappointed.
United StatesGlitchy and unfriendly
The app often freezes up and must be closed and restarted. It has a bill pay limit of $2000 which makes it impractical to use it for paying my Visa bill. I have to keep depositing money in my previous bank in order to use that app to pay my Visa bill. The office told me they cannot change that limit. I need to find a local bank that is willing to adjust the app limits to fit my needs.
United StatesFace ID
The app is ok. Face ID has to be reset every single time which makes it pointless.
United StatesAwful app
Cannot login with Face ID despite this being an option.
United States
Enhanced UI and performance improvements.
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